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Authors: Scott Berkun

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BOOK: Confessions of a Public Speaker
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Please make a new talk and give it five minutes from now

In February 2002, I was invited to TED to talk about Project Orion
(the post-Sputnik pre-NASA interplanetary space vehicle). At TED,
everyone gets 18 minutes on stage—no exceptions. I had 18 minutes of
slides all set. The conference closely followed 9/11, and all eyes were
on the invasion of Taliban-controlled Afghanistan. At the last
minute—and I mean last minute—Chris Anderson, who was just taking the
helm of TED, managed to secure Zohra Yousuf Daoud, the first (and so far
only) Miss Afghanistan, as a speaker. Could I cut my time to eight
minutes? I guess so! No time to edit my slides, so I divided 80 into 480
seconds and set them on 6-second auto-advance, climbed on stage, and
tried to keep up. Finished right on time, but I don’t remember anything
else.


George
Dyson
author of Project Orion (Holt)
[
58
]
Check your mirror

Last year, I had a morning speaking engagement in Florida. Always
the prepared flyer, I planned my flight for the day before. One
hurricane-level winds in Houston warning, a stopover in Cleveland, a
layover in Nashville, and 24 hours later, I landed in Orlando. On the
bright side, I only travel with carry-on luggage. My computer, clothes,
and everything I needed were right there with me. On the downside, I
realized somewhere between Nashville and Orlando that I would be
arriving with minutes to spare, and I was in my jeans-and-T-shirt travel
outfit.

With the help
of a sympathetic stewardess, I did my hair and makeup,
then I changed into my suit, using every yoga position imaginable within
that tiny airplane bathroom.

My cab got me from the airport to the convention center with 10
minutes to spare. I made it onstage, gathered myself, and walked out
with a smile. I made it through the hour, and wrapped up the
presentation (a training for the IT-challenged about online software)
with a line I used often:

“You see, you don’t have to be a techie to understand even the
more complicated programs, you just have to know how to explore.”

Then an audience member piped up, “No, but it helps if you’re a
Trekkie!”

I noticed the sound guy trying not to fall over laughing offstage.
He pointed to me, then pointed to his chest.

I glanced at the video screen behind me to discover that the shirt
I had hastily dressed over was clearly showing off its main graphic—a
yellow and black Star Trek communicator—right through my blouse.


Cassandra
Waterproofing cannot save you

At TED I did a live, and unfortunately, unrehearsed demo of the
Nanotex waterproof khakis. I took a glass of water and splashed my waist
with vigor to show how it would leave no mark. In a freak instance of
fabric folding, the bolus of water hooked into a gaping open pant
pocket. The inner pocket lining did not have any Nanotex coating…. So,
for the entire talk my boxers were soaking wet, but you wouldn’t know it
because none
of the water could seep through the outer pants
fabric.


Steve
Draper Fisher Jurvetson
Jurvetson
Why you should not lecture in bars

My flight arrived into Boston, Massachusetts, at 5:05 p.m., and I
needed to be at Tommy Doyle’s bar in Cambridge for a 7 p.m. keynote. I
planned to take the subway, but it turned out the Silver line from the
airport was actually just a twice-an-hour van driven by an idiot. I
arrived at the bar at 6:59 p.m. The place was packed, but packed with
people who had been drinking since happy hour while waiting for the
event, Ignite! Boston, to begin. At 7:02 p.m., I learned the only laptop
I could use was a Mac, a Mac that completely rejected my remote control.
I was forced to stand on stage, with someone else’s laptop on a bar
stool, and manually click through my slides.

The bar was long with my small stage at the far, short end,
creating a wind tunnel of
bad acoustics. Not only could I not hear myself well, but
the long, tunnel shape of the bar channeled all the noise from the large
crowd of people drinking in the back up and over the much smaller crowd
trying to listen. This made everyone unhappy and not so interested in
listening to me. In response, much of the crowd, even those up front,
were having their own conversations, often commenting to one another
about what I was saying as I said it. Just minutes in, struggling to
feel in control of the room, I was heckled by a woman when I mentioned
Crick and Watson discovered DNA, without recognizing the
often-overlooked Rosalind Franklin. I had enough and was pissed off. I
made a joke about how now we know where the feminists in the crowd are.
A joke that received mostly boos. It was all downhill from there. I
finished as quickly as I could. I made a beeline for the bar, downing
beers and shots of vodka, trying to forget what happened.

Hours later, Ignite! nearly over and me finally in a proper
drunken stupor, the organizers found me. They wanted me to speak
again
. To the same hostile crowd in the same awful
room as the dreaded unannounced closing speaker. I did something I would
never do again: I said yes. They were friends who seemed desperate, and
I was shitfaced, so how could I say no? I got up on stage, grabbed the
microphone, and extemporaneously talked about…I don’t remember what I
said. Which is probably the best for all involved.


Scott
Berkun
Appendix F. Research and recommendations

If you want to know what sources beyond life experience shaped my
opinions, or want advice on what to read next, this is for you.

There are two bibliographies—one annotated, the other ranked—and a
summary of other research used to support the writing of this book.

Annotated bibliography
How to get over fears and anxiety

The best advice is to seek out your local Toastmasters group.
It’s run and organized by supportive people interested in helping you.
There are thousands of local groups, so visit
http://www.toastmasters.org
to find your local
chapter.

Karen Kangas Dwyer’s book
Conquer Your Speech
Anxiety
(Wadsworth), picked up cheap at a used bookstore,
changed my thinking about fear. Unlike other good books on the
subject, such as
The Francis Effect
, by M. F.
Fensholt (Oakmont Press), this is a workbook. Along with each chapter
are exercises designed to help you understand your unique set of
fears, and to accept and work through them. It comes with a CD that
helps with the exercises.

How to tell great stories

One chapter that didn’t make it into the book was about
storytelling and how it’s the foundation of all good speaking and
writing. I chose instead to do it rather than merely write about doing
it, and I hope you found the stories in this book effective and
memorable.

Anthony Bourdain’s
Kitchen Confidential
(Harper Perennial) and George Orwell’s
Down and Out in
Paris and London
(Mariner Books) were major inspirations
for many reasons, especially in choosing to use my own stories as the
central theme of the book (also see William Zinsser’s
Inventing the Truth
[Mariner Books]). I’m
convinced well-written, honest, first-person narrative has powers to
connect and teach, which stuffy third-person writing never can. It
might be hard to believe here at the end of this book, but my faith in
first person, and not egotism, motivated the choice to center the book
on myself as the main character. It is strange to me that so many
photos of myself are in the book, but it was driven by the goal of
effectively telling stories, which happened to be mostly my own. If
you thought my stories sucked, or were annoyed by all the photos, at
least here in the depths of the bibliography you’re safe from any
further disappointments.

The best advice on becoming a better storyteller is to dive head
first into listening to great stories, which is easier than ever to do
today. Start with NPR’s
This American Life
(
www.thisamericanlife.org
),
a weekly one-hour show that weaves three or more stories on a theme
into captivating, entertaining, and intimate storytelling. Some of
these shows completely floor me and make me wonder why this stuff
isn’t more popular. You will not hear statistics, data, or any
analytical bullshit we pretend to care about, yet somehow these
stories move, convince, and emote without them. Why? You’ll have to
listen to find out.

If TAL’s format is too long, or you don’t like the host Ira
Glass (who I love, but some don’t), check out
The
Moth
(
www.themoth.org
), a series of 10-
to 15-minute stories told without notes in front of live audiences.
And there is also
StoryCorps
(
www.storycorps.org
), which
captures its stories on the streets of American cities. All are
available free online and in podcast form. Highly recommended. If
This American Life
,
The
Moth
, or
StoryCorps
don’t move you
in some way, see a doctor immediately—you might be dead.

The Story Factor
, by Annette Simmons
(Perseus Books Group), is an exceptional book. It illustrates how we
use stories all the time in everyday life and provides clear guidance
on how to get better at telling stories and using them more
effectively in life and work situations.

How to teach

Teaching is a skill, and the best way to improve is to find
someone who wants to learn something you know. You’ll discover more
from actually teaching than reading about it, and what you do read in
books will only make sense if you have some teaching experiences of
your own—however informal—to compare them with.

Teaching in America has problems, but rarely are they as well
classified and solved as they are in Ken Bain’s short book,
What the Best College Teachers Do
(Harvard
University Press). Somehow we forget all of our college professors’
teaching flaws after we graduate, assuming what we experienced is the
only way it’s done. Bain provides evidence that there are other ways,
and he points to professors who do more than repeat the same boring
lectures year after year.

An interesting exercise I performed while researching this book
was to ask everyone I could find who their best teachers were and why.
The answers consistently lined up with what Bain offers, but hearing
it firsthand from so many people confirmed for me the advice in Bain’s
book.

Presentation design

I avoided talking about presentation design in this book in part
because it’s a subject that has been covered well by others. Garr
Reynolds’s
Presentation Zen
(New Riders) and
Nancy Duarte’s
Slide:ology
(O’Reilly) are both
solid sources for rethinking how you build your presentations. Both
books offer many examples from experienced speakers as to how they put
together actual slides for talks.

I’m particularly enamored with Reynolds’s recommendation to work
on paper until you figure out what you want to say and how you might
say it. Starting with presentation software nearly always makes you
think slide-centric and not story-, point-, or
audience-centric.

Studying comedians

Go back and listen to your favorite stand-up comedians do their
long routines. They have all of the challenges speakers have, plus the
burden of working without slides in front of intoxicated, paying
audiences who demand not only that they make sense, but that they’re
funny, too. Many of the little tricks I’ve learned as a speaker come
from listening to comedians—the master speakers of our age. Richard
Pryor, Steve Martin, Henry Rollins, George Carlin, and Chris Rock are
all exceptional and diverse profiles in how to communicate complex ideas
effectively to crowds. They often take on surprisingly serious issues
like politics, race relations, psychology, and war—issues most of us are
afraid to discuss openly. They pull it off in part because they offer
potent insights while making us laugh. Simply ask yourself, “How would
give this presentation I’m supposed to give
next week?”, and you’ll be forced to think more critically about how you
might present the material. Of course, don’t actually present it like
unless you’re either amazingly good or you
want to find out exactly how the unemployment system works.

The documentary film
Comedian
, starring Jerry
Seinfeld, is perhaps the best 90 minutes any frequent public speaker can
spend in understanding how much effort is required to seem as effortless
as good comedians seem. Even if you don’t like Jerry Seinfeld’s humor,
you’ll also hear from Chris Rock, Colin Quinn, Bill Cosby, and various
other well-known comedians on how they prepare, find material, and
perform. The focus of the film is on the year Seinfeld abandoned all his
old material, and how he went about creating, practicing, and developing
the new material—through many less than spectacular gigs—into an
entirely new live show.

How to make a living as a public speaker

There are many books that claim to teach you how to make
$100,000 or $1,000,000 annually as a speaker. I’m convinced that
stockpiling of wealth isn’t the best use of these skills, as thinking
and communicating better will help every important relationship you
have, including your own relationship with yourself.

If you are driven by wages, few of these books explain, as I did
in
Chapter 3
, that fame or expertise drives most
speaking engagements, and without it you can be the best public
speaker of all time and most of the world won’t care. Having
subject-matter expertise makes getting paid to speak possible. There
are various certificates and degrees in public speaking, but if you
look at the top 500 speakers in the world, I bet almost none of them
have these credentials. If you have expertise in a subject, you can
find organizations that run conferences and training events on that
subject, and they often hire people to give lectures and teach
seminars at their events. You will likely need, as I did, to do this
for free for years until your skills and reputation provide
demonstrable value.

Alan
Weiss’s Money Talks: How to Make a Million As a
Speaker
(McGraw-Hill) was the best professional reference
I found for how to make a living as a public speaker. It’s the book
with the least fluff, and it has the most honest—often brutally
so—breakdown on how to find people who will hire you, the value
proposition from their point of view, and how to use all this to your
advantage.

BOOK: Confessions of a Public Speaker
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ads

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