Miracle on Regent Street (6 page)

It’s like looking at a different girl.

I study myself, comparing this reflection to the one I see every morning. With uncharacteristic pluck, I decide to try it out on the public, the people who brush past me on the street every
single day, when I’m on my lunch break, seemingly oblivious to my presence. After one last look in the mirror I walk determinedly out of the stockroom and hurry through the empty beauty
department. I reach the safety of the staff exit, where Dave, the day security guard, has taken over from Felix. His feet are propped up on the desk and he looks like he might be asleep. I turn and
see the staff photo roll call in the corridor that I was studying this morning, where Carly’s beaming ‘Employee of the Month’ picture is displayed.

My gaze falls to the bottom of the board, where my picture is. My long, straight hair looks nice, I note with some surprise, like I’ve taken the time to blow-dry it properly. I had make-up
on that day too. I tilt my head appraisingly. Maybe I
should
make the effort more often. It
can
actually make a difference, although no amount of lipstick, powder and paint can hide
the wistful expression I am wearing.

I glance down further and see with horror that underneath my picture is printed my job title and name. Except it isn’t my name. It says ‘Sarah Evans’. Then as I gaze back at
the picture it suddenly hits me. The girl in the picture isn’t me at all. It’s my predecessor. Suddenly my memory of meeting Sarah on my first day comes flooding back: a plain girl with
no distinguishing features other than the palpable air of disappointment surrounding her. Now even
I
can’t tell the difference between us.

Clearly there’s a distinctive ‘type’ of person who’s blessed with the stockroom manager’s job, I think miserably.

With that soul-destroying thought I lurch over to the security office, open the door and grab the pen that Felix was doing Sudoku with earlier.

Dave doesn’t even look up. With unflinching determination I slash an angry line through the photo and the name below it and write ‘EVIE TAYLOR’ in thick black capitals, vowing
to get a passport photo taken at the tube station on my way home. I may not have been promoted to the shop floor, but it’s time for everyone finally to get to know the real me.

I
was only going to wear the top for a while. I just wanted to have a few short minutes of feeling that I could be someone other than me. But a few
minutes has crept into half an hour and then an hour, and now I’ve become so used to the soft material brushing against my skin that I’ve almost forgotten I’m wearing it at all. I
glance in the mirror in the stockroom again and lift my hand up to my face tentatively. For the first time ever, I’m unable to resist looking at my reflection. Maybe it’s the gold
sequins that are giving me this new glow. It must be the way they reflect against my skin that make it look creamier and less pallid than normal, and my hair less mousy. Even my irises seem to have
turned from opaque chocolate pools into bright tiger eyes.

I jump as an order comes out of the old, noisy stockroom printer. I glance at the ticket. One peacock-feather fascinator. I head straight to aisle nine and climb up the ladder, stretching to
reach the shelf where I quickly find the item. We still have three left. No need to order any more for a while. Mrs Fawsley is the only customer who buys them. She’s brought one every
December for the past ten years, according to stockroom records. I wonder what she does with so many. Maybe she’s trying to put the peacock’s tail back together again.

I smile despite myself, and put one on my head. I go to look in the mirror and laugh. Combined with the glittery, showy top the headdress makes me I look like I’m about to go on stage at
the Folies-Bergère. I do a high kick – well, to be honest, it’s more of a low kick – and then sigh as I hear another order noisily start to print.

Two orders in five minutes? Then the machine makes a loud grunt of protest and stops mid-print. Bloody thing, I think, and give it a whack. Like everything else in the store, the order machine
is knackered. I give it another hearty smack but feel safe in the knowledge that I don’t actually need to see the ticket anyway. I look at my watch. By my calculations, an order at 10.15 a.m.
on the first Thursday morning of the month can mean only one thing: Iris Jackson and her lavender soap. I glance at the ticket and nod with satisfaction as I go to the necessary aisle to retrieve a
bar of Iris’s special soap.

As I crouch to dig out the order I think about Iris Jackson. Hardy’s has been stocking her soap for years, in fact I’m pretty sure we’re the only store that sells it any more.
According to her, it’s handmade in Somerset by a group of WI women who started in business after the war, making and selling toiletries. They needed something to do to keep their enterprising
spirits up when their husbands returned and claimed back the jobs the women had been doing in their absence. Apparently Iris grew up in the village. All these years later, she still wants to
support this local enterprise, even though those women are probably long gone. I often wonder why she doesn’t just buy the soap in bulk to save her coming in, but I sense her trip to
Hardy’s is the highlight of her month.

I pop a bar in my pocket and glance at my watch to see if it’s time for my break. I always go and deliver the soap personally to Iris. It’s been a ritual of mine since I met her
shortly after I started at Hardy’s. Jenny, who was relatively new to the store, didn’t recognize Iris and said they didn’t sell her soap. Iris asked Jenny to check in the
stockroom, but when Jenny came in she got caught up in telling me how she and her husband were trying for a baby. I spent half an hour listening to her excitedly talk about what being pregnant
would be like, and the merits of religiously following Gina Ford versus the Baby Whisperer once the baby was born. She talked for so long that she forgot why she’d come to the stockroom in
the first place until she suddenly recalled the old lady who was asking about some lavender soap. When I explained that Iris was the only person who actually bought it so we kept it in the
stockroom for her rather than take up space on the shop floor, Jenny shrugged.

‘Well, she’s probably long gone now,’ she said, then looked at her watch and exclaimed, ‘Ooh, it’s time for my lunch break! I’m going to Topshop to look at
their maternity range.’

After she’d gone I went straight to the shelves where I’d stacked hundreds of the delicate little parcels that were individually wrapped in parchment paper and tied with string. I
grabbed one and decided to try to find the customer myself. It didn’t take long, to be honest; Iris was the only person wandering aimlessly round the ground floor. She looked delighted when I
handed her the soap.

‘Thank you, dear,’ she said. ‘I was just about to give up and go for an Earl Grey. Would you like to join me? My treat. Not many shop assistants give such a personal shopping
service these days.’

I accepted her invitation and ever since then, on the first Thursday of the month, at approximately half-past ten, I’ve delivered her soap to her in Lily’s tearoom in the basement,
where, without fail, she’ll be sitting at ‘her’ table, sipping Earl Grey and delicately popping pieces of Victoria sponge into her mouth.

My tummy rumbles. I’m looking forward to my monthly catch-up with Iris. I’ve just grabbed my rucksack and duffel coat and am making my way out when the stockroom door swings open and
Carly appears. I immediately pull my coat up to my chest.

‘Babe!’ she gasps, her face shining with excitement. She pauses, tilts her head and looks at me strangely. I self-consciously pull my coat closer around me. ‘I’m so glad
you’re here,’ she goes on. ‘You’ll never
believe
what just happened!’

I try to look interested but am more concerned with ensuring that my coat is covering the top. I don’t want her to think I’m some style stalker. But she’s so caught up in her
own excitement that she doesn’t even notice.

‘I have just seen the hottest man EVER.’ She fans her face, panting a little as she leans against the door. ‘He’s out there,’ she hisses, and clutches her hands to
her heart. ‘We made eye contact – and I mean
serious
eye contact – on the stairs. I was coming down, he was going up, and I’ve just seen him down here in the beauty
department too. I mean,’ she laughs, ‘how obvious is that? He must have run back down to try and catch up with me! Honestly, babes, he’s so dreamy, you’ll die! He’s
got dark hair and really brooding, big eyes and he’s tall and he’s got these broad shoulders and, oh, he’s just GORGEOUS.’

She turns round and presses her ear to the door, and whilst she has her back turned I quickly pull my coat on properly and do it up over the sequined top.

‘I wonder if he’s still out there?’ she says, her face still squashed to the door.

‘Why don’t you just go and have a look?’ I ask, glancing at my watch surreptitiously. I’ll be late for Iris if I’m not careful. ‘If he wants to ask you out
he’s not going to do it through a closed door.’

‘I know
that
.’ She turns round and rolls her eyes despairingly at me. ‘I’m playing hard to get. Honestly, hon, don’t you know anything about men?’

I consider her question. The truth is I actually only know a lot about one man. Jamie. And he dumped me for being ‘too predictable’. So no, I’ve never mastered the
‘hard-to-get’ game.

‘So what are you going to do?’ I ask her, feigning interest but unable to stop thinking about my tea break. I’m desperate for caffeine, and even more desperate to get out of
this stifling stockroom.

‘I’m going to wait here until I know he’s gone. If he wants me that much, he’ll find me,’ Carly says confidently. ‘Put the kettle on, will you,
hon?’

‘Um, I was just about to go on my break, actually,’ I say timidly.

‘Oh.’ Her face falls for a moment, then immediately brightens. ‘Can’t you have your break here, with me? Then we can wait here together!’

It’s tempting, but Iris is waiting for me and I don’t want to let her down.

‘Can we chat later?’ I say as I head for the door. ‘I’ve got to deliver this to someone.’ I wave the bar of soap. ‘You can stay in here if you want. Make
yourself a cup of tea and wait till he’s gone.’

‘OK.’ Carly looks down, disappointed. She smiles up again. ‘My new job is cool, don’t you think? I never expected to make assistant manager so soon!’

‘You must be really thrilled,’ I say, edging towards the door as a subtle hint.

‘I guess,’ she replies, wanders over to my ‘lounge and listen’ area and throws herself onto the sofa as if preparing to embark on a lengthy conversation. I stare at her
and then at the door. I really need to go.

‘Have you heard that Rumors are looking for a central London flagship store?’ she continues. I have my hand on the door but turn politely and look interested. ‘I’d
kill
to work there. I went to the New York store on Fifth Avenue once and it was so cool. All the staff wear couture and the whole shop façade is made of glass – even the
changing rooms face on to the street and have frosted glass to cover your body up to your neck but you can see everyone’s faces as they’re getting changed!’

I shrug. I’ve never been to New York but I have heard of Rumors. It sounds like my idea of shopping hell. ‘Hardy’s isn’t so bad,’ I say, feeling defensive.
‘It just needs a bit of love and attention and some . . . direction.’

‘I know, that’s what I think too,’ she says, and crosses her impossibly long legs. I can’t help but look at the gorgeous stacked patent heels she’s wearing, then
compare them unfavourably to my own sensible, scuffed brogues. ‘That’s why I spoke to Sharon and suggested we use some new designers. I think that’s what swung me the promotion,
you know. I told her, I said: “Sharon, we need to be more modern, appeal to the younger clients, clients like me. They want shops to be more exclusive, more
fashion forward
.”
’

‘I guess,’ I say tentatively. ‘But they also want somewhere they can relax and feel at home—’

But Carly cuts me off and carries on recounting word for word her promotion monologue.