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Authors: Lawrence Freedman

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A generally rueful collection of essays put together by the Marine Corps suggested that the United States had proved inept at “quickly adapting the vast, dominant, commercial information infrastructure it enjoys to national security purposes.”
50
It was perplexing to have been caught out so badly by al-Qaeda, who seemed to be as brazen in their message as they were outrageous in their attacks. Yet in an apparent war of narratives the United States was on the defensive, preoccupied with challenging another's message rather than promoting their own. Attempts were made to fashion notionally attractive communications without being sure how they were being received. In addressing their new target audiences, the Western communicators had to cope with rumors and hearsay, popular distrust of any reports from official sources, a reluctance to be told by foreigners what to think, and competition with a multitude of alternative sources. People filtered out what they did not trust or what they found irrelevant, or they picked up odd fragments and variants of the core message, interpreting and synthesizing them according to their own prejudices and frameworks.

Most seriously, there could be no total control over the impressions being created by either the actions of careless troops or the policy statements of careless politicians. There might be a group of professionals working under the label of information operations, but the audiences could take their cues from whatever caught their attention. The United States might have invented mass communications and the modern public relations industry,
but these were challenges that went beyond normal marketing techniques. Those with backgrounds in political campaigning or marketing who were asked to advise on getting the message out in Iraq and Afghanistan often opted for short-lived projects that had no lasting effect. Moreover, these individuals knew that they would be judged by how their products went down with domestic audiences; thus, those were the groups to which they tended to be geared. Not only did this miss the point of the exercise but it could also blind policymakers, who often fell into the trap of believing their own propaganda. Jeff Michaels developed the idea of a “discourse trap” whereby the politically comfortable and approved language used to describe campaigns led policymakers to miss significant developments. By refusing to acknowledge that early terror attacks in Iraq could be the responsibility of anybody other than former members of the regime, for example, they missed the alienation of moderate Sunnis and the growth of Shia radicalism.
51

Attempts to persuade individuals to see the world in a different light and change their views were difficult enough and required insight into their distinctive backgrounds, characters, and concerns. It was far harder to do this for a whole category of people from an unfamiliar culture with extremely significant internal currents and differences that would be barely perceptible to outsiders. It was important when conducting military operations to understand that their effects went well beyond the kinetic to influencing the way that those caught up in conflicts understood their likely course and what was at stake. This affected the way that allegiances and sympathies might be broken and put together. Understanding this could help avoid egregious errors that might alienate important sections of the population. But because it was hard to measure and pin down effects on beliefs, it was not surprising that commanders trusted the surer results of firepower.
52
If the challenge was to reshape political consciousness to produce an alignment of views with powerful foreigners, there were bound to be limits to what could be done by the military. Favorable images, let alone whole belief systems, could not be fired directly into the minds of the target audience as a form of precision weapon. If there was a consolation, the success of al-Qaeda was also exaggerated. Modern communications media undoubtedly created opportunities for the almost instantaneous transmission of dramatic and eloquent images, and to any modern-day Bakunin there were extraordinary opportunities for “propaganda of the deed.”
53
The same factors, however, that worked against successful official “information operations” could also work against the militants—random violence, irrelevance to everyday concerns, and messages that grew tedious with repetition.
54
As Ben Wilkinson observed in a study of radical Islamist groups, the real problem was not the lack of a simple message but
the implausibility of the cause and effect relationships they had to postulate if they were to convince themselves and their supporters of eventual success. This led them astray, caught by “bad analogies, false assumptions, misinterpretations and fallacies,” overstating the role of human agency, with little room for the accidental and the unpredictable. All this made for a bad case of “narrative delusion.”
55
Radical strategists might be at special risk of narrative delusion, because of the size of the gap between aspirations and means, but it is one to which all strategists are prone.

CHAPTER
17 The Myth of the Master Strategist

… in 1793 a force appeared that beggared all imagination. Suddenly war again became the business of the people—a people of thirty millions, all of whom considered themselves to be citizens…. The resources and efforts now available for use surpassed all conventional limits; nothing now impeded the vigor with which war could be waged
.

—Clausewitz,
On War

T
HE FRAMEWORK FOR
thinking about war and strategy inspired by Napoleon and developed in its most suggestive form by Clausewitz was not easily displaced. So shrewd were Clausewitz's insights and so compelling his formulations that it was hard to think of alternative ways to study war effectively. Those who drew attention to their greater knowledge about past wars and developments that he could not have imagined missed the point. The enduring power of his analytical framework lay in the dynamic interplay of politics, violence, and chance. It was because of this that writers on military strategy continued to assert their fealty to the great master. One of these, Colin Gray, wondered why modern strategic thought compared so poorly with
On War
. There were no war leaders comparable to Napoleon able to inspire great interpretative theory. He also pointed to a lack of military practitioners comfortable with theory or civilian theorists familiar with practice. The complexity of modern warfare challenged the lone theorist, while
those concerned with national strategy had become too focused on immediate policy issues.

Gray had an exalted view of the strategist as someone who could view the system as a whole, taking account of the multiple interdependencies and the numerous factors at play in order to identify where effort could be most profitably applied. In his
Modern Strategy
, he identified seventeen factors to take into account: people, society, culture, politics, ethics, economics and logistics, organization, administration, information and intelligence, strategic theory and doctrine, technology, operations, command, geography, friction/chance/uncertainty, adversary, and time. Proper strategy required that these be considered holistically—that is, both individually and in context with the others.
1

This was picked up by Harry Yarger, a teacher at the U.S. Army War College, who went even further: “Strategic thinking is about thoroughness and holistic thinking. It seeks to understand how the parts interact to form the whole by looking at parts and relationships among them—the effects they have on one another in the past, present, and anticipated future.” This holistic perspective would require “a comprehensive knowledge of what else is happening within the strategic environment and the potential first-, second-, and third-order effects of its own choices on the efforts of those above, below, and on the strategist's own level.” Nor would it be good enough to work with snapshots and early gains: “The strategist must reject the expedient, near-term solution for the long-term benefit.” So much was expected of the true strategist: a student of the present who must be aware of the past, sensitive to the possibilities of the future, conscious of the danger of bias, alert to ambiguity, alive to chaos, ready to think through consequences of alternative courses of action, and then able to articulate all this with sufficient precision for those who must execute its prescriptions.
2
This was a counsel of perfection. There was only so much knowledge that an individual could accumulate, assimilate, and manipulate; only so many potential sequences of events that could be worked through in a system that was full of uncertainty, complexity, and chaos.

Gray also concluded that this was too much, accepting that he had also been too ambitious. Yarger, he observed, “appeared to encourage, even demand, an impossibility.”
3
Even making a start on these factors required a considerable technical and conceptual grasp. Nonetheless, Gray still described a strategist as someone rather special, with an “exceedingly demanding” job description, able to see the “big picture,” and familiar with all of war's dimensions. He quoted with approval Fred Iklé's observation that good work on national strategy required a “rotund intellect, a well-rounded personality.”
4
Similarly,
Yarger had described strategy as “the domain of the strong intellect, the lifelong student, the dedicated professional, and the invulnerable ego.”
5

Could there be such a master strategist with this unique grasp of affairs? If ever found, this person would be a precious resource and in great demand, torn between hard looks into the future and the need to take time to communicate conclusions in an intelligible form to those who must follow them. As such systematic and forward thinking would open up numerous risks and possibilities, any value to a practitioner would require sharpening the focus. An all-encompassing view of the environment might be welcome by a government before embarking on a major initiative where it could expect to take the first move, but could also be a luxury when coping with sudden developments that had unaccountably been missed. Then strategy might be more improvised and ad hoc. In such circumstances, the master strategist might feel a tad unprepared.

The supposed holistic view of the master strategist would also be problematic. There were good reasons to pay attention to “systems effects,” the unanticipated results of connections between apparently separate spheres of activity. The likelihood of unexpected effects was a good reason to take care when urging bold moves and then to monitor closely their consequences once taken. Exploring the range and variety of relationships within the broader environment could help identify creative possibilities by generating indirect forms of influence, targeting an opponent's weakest links, or forging surprising alliances.
6
This did not, however, require a view of the whole system. There had to be some boundaries. In principle everything was connected to everything else; in practice the repercussions of a localized action might fade away quite soon. In addition, a holistic view implied an ability to look at a complete system from without, whereas the practical strategist's perspective was bound to be more myopic, focusing on what was close and evidently consequential rather than on distant features that might never need to be engaged. Over time the focus might change. That was not an argument to attempt to anticipate everything in advance but to recognize the unreality of insisting on setting out with confidence, certainty, and clarity a series of steps that was sure to reach long-term goals.

The idea that societies, and their associated military systems might be comprehended as complex systems encouraged the view, reflected in the perplexing searches for enemy centers of gravity, that hitting an enemy system in exactly the right place would cause it to crumble quickly, as the impact would reverberate and affect all the interconnected parts. The frustration of the search was a result of the fact that effects would not simply radiate out from some vital center. Societies could adapt to shocks. As systems, they
could break down into more viable subsystems, establish barriers, reduce dependencies, and find alternative forms of sustenance. Feedback would be constant and complex.

Clausewitz did present war as a dynamic system but it was also remarkably self-contained. He was a theorist of war and not of international politics.
7
He looked backward to the political source of war but that was not where he started. At the level of national policy, what eventually became called grand strategy, questions had to be asked about how goals were to be best met. The answers might exclude the armed forces or assign them only a minor role. It was only at this more political level that the success of any military operations could be judged and claims of victory assessed. The quality and timelessness of Clausewitz's analysis of the phenomenon of war left behind the context from which it sprang, that is, the upheavals set in motion by the French Revolution. His focus on decisive victory required reassessment in the light of changes in the political context. Even when it was pointed out that Clausewitz had begun to reappraise limited war, the concept of a decisive battle retained its powerful hold over the military profession. The attraction was not hard to see: it gave the armed forces a special role and responsibility. The fate of the nation was in their hands, a point to be emphasized when seeking additional resources or political support. If affairs could be settled without decisive battles, then the general staffs could lose their importance and clout. Battle, however, became increasingly problematic as firepower became more ferocious over greater ranges and more men could be mobilized to pour into a fight. To retain the possibility of decisiveness, some critical new factor had to be found. Prior to the First World War it was detected in the motivating effects of high morale and a brave national spirit. Afterwards the focus was on the possibilities of surprise and maneuver to overcome the devastating effects of enemy firepower by disorienting them. This interest was revived in the United States during the later decades of the twentieth century though the outcomes of the regular military campaigns could be predicted as much by reference to the raw balance of military power as to any superior operational cleverness.

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