Authors: Shane Kuhn
Kennedy clicked through more slides of confiscated weapons, matching them to pictures of their owners. Not one person looked the least bit threatening.
“Credit card knives, hairbrush ice picks, stun gun canes, live smoke grenades, incendiary and corrosive chemicals, and an endless parade of loaded firearms and ammunitionâall very bad things that get a lot worse at thirty-three thousand feet. You cannot afford to allow even one of these items to ever make it onto an airplane. Does anyone here know what the September eleventh hijackers used?”
“Box cutters,” Facebook girl answered.
Kennedy displayed a picture of the North Tower of the World Trade Center, the one his sister died in, taken just before impact.
“Correct. Something anyone can buy at the local hardware store and, more important, something that will raise no suspicions when purchased. Only an idiot or a mental patient is going to try to get a firearm on an airplane. Finding those will be the easiest part of your job. But someone with truly bad intentions and half a brain will show up with something they think you will overlookânot a box cutter, because now we have in-flight security in place to deal with cockpit attacks. If we learned anything from 9/11 it was that weapons by themselves are not the end-all for a successful terror attack. Our scanning equipment is sophisticated enough to identify weapons of any significance. You have to think
beyond
technology and get into the head of someone who is trying to outsmart you, getting creative, doing hours and hours of research, devising something they are certain you will not notice. But, in the end, the key is the attacker himself. Even if you can't see his weapon, you have to be able to see his intent.”
Kennedy showed them a photo of Richard Reid and the shoe that he packed with explosives and took on American Airlines Flight 63 in December 2001.
“I thank this asshole every day I have to take my shoes off at the
checkpoint. The only reason he didn't bring that plane down was because he knew nothing about explosives. He had enough C4 in his shoe to do the job, but by the time they took off, his foot sweat had soaked it through and then he tried to light the det cord with a match.”
Everyone laughed.
“You know what's even funnier? The security checkpoint officers in Paris who screened him the first time he tried to fly refused to let him on the plane. They accurately analyzed his behavior, which was textbook amateur terroristâfidgety, noncommunicative, unwilling to make eye contact, et cetera. So, he just came back the next day and the new screening crew let him on the plane. Did he change overnight? No. He just got lucky with screeners who didn't give a shit and didn't read the fucking logs from the day before. His photo was in those logs.”
Murmurs of disgust. Kennedy could feel them orienting to him, like a magnet pulling iron filings out of the sand. He was making
them
give a shit.
“Whatever you think you know about how to identify a threat, forget it now. The truth is that you know nothing.”
“Sir, all due respect,” a quiet, white doughboy in the back said sheepishly. “We've been studying the manual for weeks. We're not clueless.”
“Have you ever been trained by me before?” Kennedy asked.
“No, butâ”
“Then you
are
clueless.”
More laughter from the room. Doughboy looked for Glenn to back him up, but Glenn was staring at his phone screen, mentally checked out.
“What makes you so special?” Doughboy asked.
“I'm not special. The people who trained me are.”
“Who trained you? God?” he said, laughing, but no one joined him.
“The Israelis. They're surrounded by enemies and have been at war since their country came into existence in 1948. Yet, not one plane has ever been successfully hijacked from Ben Gurion Airport, and the only attacks that ever disrupted air traffic came from outside the airport when groups like Hamas fired rockets from Palestinian territories or Japanese Red Army gunmen receiving weapons from Palestinian soldiers opened fire on passengers
outside
security checkpoints. Those were military offensives that airport security could not control. One plane was hijacked in Vienna in 1972 and forced to
land
there. Anyone know what happened?”
“I think you know by now we don't,” a recruit said glumly.
“Israeli commandos stormed the plane, killed two terrorists, captured the other two, and one passenger was killed. One passenger. In the entire history of the airport! Two thousand, nine hundred and ninety-six people died on 9/11 and thousands more as a result of the wars triggered by that attack. We are, statistically, the worst in the world when it comes to aviation security. The Israelis are the best. And I'm pretty sure God himself must have trained them.”
“What do they have that we don't?” Facebook girl asked. “I can't even pick out Israel on a map.”
“It's not about what they
have
. Screening tech in developed nations is all pretty much the same. It's about what they don't have: trust. They trust no one. In the US, we're sheltered. We want to trust peopleâlittle old ladies, unassuming bookworms with glasses, the next-door-neighbor dad who rocks a great sweater-vest, moms with cute babies, and the list goes on. Profiling works both ways. There are people we've been trained to trust, just like those we've been trained to treat with suspicion.”
Kennedy played a video showing people's facesâa wide variety of ages, ethnicities, socioeconomic groups, and everything in betweenâcycling through in the same position in the middle of the screen. As the video sped up, they appeared to morph into one another, creating the illusion they were all the same.
“Over fifty million travelers go through Kennedy Airport every year. That's roughly one hundred and forty thousand a day. But it only takes
one
to pull off an attack that could be as devastating to our country as 9/11. Anyone know the recent nationwide failure rate of TSA agents?”
“We don't need to go into that right now,” Glenn started.
“It was in the
New York Times
, Glenn. And on CNN. Talking about it is the first step to fixing it.”
“Ninety-five percent,” one of the quieter recruits said in back, silencing the room.
“At least one of you reads the news. Ninety-five percent of fake weapons, explosives, and contraband that undercover DHS Red Team agents attempted to smuggle through TSA checkpoints at airports around the countryâincluding this oneâmade it through,” Kennedy pointed out.
“Holy shit,” another recruit said.
“That's not all. Seventy-three TSA agents were on terror watch lists.”
The room erupted. Kennedy liked what he saw. Most were pissed off,
shocked, embarrassed, the whole range of emotions he would expect from someone who had chosen a career in airport security. Those who didn't react would not be coming back tomorrow. Glenn scowled at Kennedy from across the room and shuffled back to his office.
He
was the problem. It was easy to blame the TSOs, with their youth and lack of experience, but Kennedy likened it to the military. When you see a Marine, you are not seeing any of the shortcomings he or she brought into the corps. Good leadership and training shapes the minds of even the most stubborn youth. Kennedy felt a strong obligation to help shape young officer recruits, but the TSA was not supporting him with their team leaders, and that was why the system was failing.
“You can change that score. You have to want it. And you have to listen to me and do exactly what I tell you. If you do, when I'm through with you, you'll see
everyone
the way I do, as a potential threat. You'll trust no one . . . and nothing will get past you. In case you haven't noticed, World War Three has begun, but it isn't nation versus nation. It's individuals and groups versus whoever or whatever they hate. Add modern technology and the global availability of advanced weaponryâlike rockets that can shoot down a commercial airliner at cruising altitudeâand tell me: who can you trust?”
“No one!”
The group sounded off like a boot camp platoon. For some, there was hope yet. For others, there was a pink slip and a doughnut.
A
fter the group dispersed, Kennedy
sat down to chat with Glenn. His office looked and smelled like it belonged to a high school football coach with a tendency to hoard old newspapers and novelty coffee cups. The tension, along with Glenn's ripening armpits, was palpable.
“Seen this?”
Kennedy set the recent DHS/TSA threat memo on his desk.
“Yeah,” Glenn lied, glancing at it.
“And?” Kennedy asked.
“We get ten a those a day.”
“Not like this one.”
“What the hell're you talking about?”
“You haven't read it, have you?”
Glenn tried to cheat a sneak peek at the memo and Kennedy pulled it off the desk. Glenn's face turned cartoon red. The only thing missing was steam coming out of his ears.
“You come here to bust my hump? You enjoy fucking with me?”
“I'm here to help you protect your passengers, Glenn.”
“Oh yeah,” Glenn said sardonically. “Like you helped me before?”
Before he could stop himself, Kennedy was in Glenn's face.
“Would you rather have killed two planes full of people and become the national poster boy for criminal stupidity?”
“You done?” Glenn snorted.
“Just getting started,” Kennedy said. “Red Teams breezed through here too, buddy. Three fake handguns and two leg-strapped bombs. Five of your planes would have gone down in flames.”
Glenn just shrugged.
“I'll give you one thing, Glenn. At least you're consistent.”
Glenn got up and left his own office, in much the same way he had three years back when Kennedy discovered a glaring security breach exposing him for what he wasâan incompetent moron. DHS had warned TSA chiefs of a potential terror threat coming out of Somalia. JFK had seemed a likely target, and Kennedy was concerned Glenn wasn't taking the threat seriously, so he stuck around New York for a couple of days and kept his eye on the checkpoints. Eventually, one of Kennedy's TSA trainees pulled two men traveling with South African passports, carrying what they said were transplant corneas and human tissue donations. Their paperwork looked solid, and X-ray images of their cases didn't reveal anything overtly suspect, but Kennedy had felt they were
exhibiting
suspect behavior patterns and had them moved to a private room for additional questioning.
When their passports were scanned, the system came back matching their pictures to known Somali Al Qaeda operativesâbut with only 70 percent accuracy. Kennedy practically sprinted to Glenn's office to celebrate having potentially bagged the threat operatives. But to his bewilderment, Glenn opted not to question them.
“Glenn, it's a seventy percent match. We have to question them.”
“We?”
“You, I mean. Why don't I get someone from the bureau over here to do it? Then you can just let them handle it. I'm sure they wouldn't want you to just let them go.”
“We're not calling them. Anything less than a ninety percent match and they'll chew my ass for wasting their time.”
“Is that what you're worried about?”
“Yeah, some of us have jobs, buddy, and we want to keep 'em.”
“At least search their medical cases.”
Glenn had already started packing up to leave. He had his hockey bag and Kennedy knew he was in a hurry to make his beer league game.
“And run the risk of contaminating human tissue donations dying people might be waiting for? You want to pay for that lawsuit?”
“Then call the sending and receiving hospitals. If they verify it, we're good.”
“That's proprietary medical information. Ever heard of HIPAA?”
“How are the names of the hospitals proprietary? It's not like we're asking the addresses of the recipient patients.”
Glenn looked at Kennedy impatiently.
“We got protocols here, ways of doing things. I'm not about to just throw all that out the window on a hunch.”
“A hunch?” Kennedy practically yelled. “It's the best lead anyone has had on this threat to date. We can't just let them go!”
Kennedy knew immediately his forceful tone had been a huge mistake.
“There's that âwe' again,” Glenn said with a cynical grin. “I think you need to call it a day, CSI Miami. Let us do our job.”
“But you're
not
doing your fucking job.”
“You have a good night,” Glenn said and left.
Smug Glenn thought he had put Kennedy in his place, but after he left, Kennedy went straight to the containment room to search the medical cases before the men were cut loose. It was an incredibly risky move. Defying a TSA chief and doing an unauthorized search was a breach of trust that could have easily landed him in jail, but he could live with all the consequences of being wrong, and none of the ones that came with being right. When he cut through the sealing tape on the medical cases, his hands were shaking. And what if a bomb was inside? He might accidentally detonate it and do the terrorists' work for them. He had to make a game time decision. If he did nothing, the cases would end up on two different planes in a matter of hours.