The End of Detroit (39 page)

INDEX

*The following items may be used as a guide to search for information in this eBook.

Akai, Hisayoshi

Alabama: Birmingham; culture; Detroit South; economic impact of foreign carmakers; employee training; Honda plant, Lincoln; Hyundai plant, Montgomery; Mercedes factory, Vance; as right-to-work state; Talladega County Industry Training Center; Toyota engine plant, Huntsville.
See also
Bronner, David

Alden, Jim

Allen, Diane

Alliance of Automobile Manufacturers

Amemiya, Koichi

Anwyl, Jeremy

Arroba, Giovanny

Art Center School of Design, CA

Aston Martin

Audi

Autodata

Autoextremist.com

Auto Market Scope

AutoPacificGroup

Backlund, Nicholas

Baker, Charlie

Bangle, Chris

Benner, Tim

Berkman, Erik

Bernhard, Wolfgang

Bernstein, Sam

BMW; aviation and; brand image; Canadian Magna Steyr and; CEO (
see
Panke, Helmut); design and designer Bangle; Dixi; financial crisis, 1950s; global sales; Greer, SC, plant; history of company; iDrive; independence; Isetta; Japanese competition; lineup expansion; luxury market; market approach; Mini Cooper; Montvale, NJ, headquarters; motorcycles; 1-series; operating margin; priority of vehicle; profit margins; Quandt family and; Rover and; sales growth and expansion plans; 7-series; 6-series; SUV development and sales; tax on gas guzzlers and; 3-series; 328 roadster; U.S. sales; X3; X5; Z-3; Z-4 roadster

Bonini, Jamie

Borst, George

Boyer, David

Brauer, Karl

Broberg, Alisha

Bronner, David

Bush, George W.

Caldwell, Phillip

Camp, Billy Joe

Car
(Walton)

Carberry, Charles

Cedergren, Christopher

Chaison, Gary

Chen, Ye

China

Cho, Fujio

Chrysler (DaimlerChrysler); American Motors acquisition; Auburn Hills, MI, Technology Center; bankruptcy threat and bailout; CEO (
see
Zetsche, Dieter); China market; Chrysler Crossfire; Chrysler LH sedans; Chrysler LX and concept cars; Chrysler nameplate, plans for; Chrysler Operation System; Chrysler Pacifica; Chrysler Town & Country; crossover cars; Daimler takeover; design and designer Trevor Creed; Dodge brand; Dodge concept cars; Dodge Grand Caravan; Dodge Ram; Dodge Tomahawk; Dodge Viper; Jeep brand; Jeep concept cars; Jeep Grand Cherokee; hybrids and; Hyundai and; K-car; legacy of substandard quality; management; market share; Mercedes and; minivans; Mitsubishi and; Nissan comparison; Nissan takeover try; platform sharing; Plymouth dumped; Plymouth Prowler; Plymouth Voyager; profits and losses; PT Cruiser; rear-wheel drive; rebates and incentives; rescue plan; sibling companies; strategy to improve brands, change image; SUVs; UAW contracts and; Windsor, Ontario, factory

Chung Ju-Yung

Clements, Denny

CNW Marketing Research

Collins, Jack

Colliver, Dick

Connelly, Jed

Consumer Reports

Convis, Gary

Cowger, Gary

Creed, Trevor

Cuneo, Dennis

Customers; brand expectations or disappointments; Civic owners; Chrysler disappointing; “conquests”;
Consumer Reports
and; cost of vehicles and; Detroit, lack of trust; education and Internet; fuel economy and imports; Honda’s respect for; hybrids and; Hyundai buyer; imports react to; Japanese carmakers and; Lexus treatment of; minivan demand; patriotism and; positive response to new Detroit products; quality demand; switch to imports; Toyota Camry owners; Toyota TPS system and; “tuning”; women; word of mouth; youth appeal (Gen Y)

Daewoo

Da Prile, Mike

David, Larry and Laurie

DeLorenzo, Peter

Delphi Corp.

Deming, W. Edwards

Detroit, “Big Three” carmakers: anger as motivation; arrogance; Auto Show, 2003; battle against imports; celebrity CEOs; communication closed; “conquests”; cost of vehicles; dealers; deals versus product development; development of new vehicles; Dream Cruise; economic impact on region; educated consumers and; emphasis on size, scale; employee pension funds and health care costs (legacy costs); employees, number of; engineers, role of; environmental regulations and; executives as finance men; factories outside U.S.; factory capacity utilization rates; factory renovation; failure of Ford Taurus; “good enough” mentality; Honda and Toyota ignored; hybrids, resistance to; infrastructure; joint ventures with imports (
see also
specific companies
); loss of market to imports; luxury vehicle market, loss of (
see also
Toyota, Lexus); market share; market trends; mid-sized sedans, loss to Toyota (
see also
Toyota, Camry); minivan market, share; mistakes with customers; nameplates and market shifts; new business ventures by; outsourcing by; past market dominance; philosophy of emotionally motivated buyer; pickup trucks; plant shut-downs; politics and labor; poor quality and loss of consumer trust; positive consumer response to new products; power of; profit margin; profits, 1998; “push system”; rebates and sales incentives; remedy suggested; rental car fleets; resale value; Rouge complex and; sales incentives; scenarios for future; small-car market loss; suit against Japanese “dumping”; SUVs and (
see also specific companies
); “tear down”; UAW contracts and;
See also
Chrysler (DaimlerChrysler); Ford; GM

Drymon, Frida

Durant, William Crapo

Eaton, Robert “Bob”

Eberhardt, Joe

Edmunds.com

Elliott, Tom

EPA, Fuel Economy standards; gas guzzler tax

Ephlin, Donald

Ernst, Chuck

Evans, Lisa

Fiat; Agnelli family and; GM stake in

Firestone, Harvey

Firestone Tire Co.

Folsom, Jim

Ford, Anne

Ford, Edsel

Ford, Henry

Ford, Henry, II

Ford, William Clay, Jr.

Ford, William Clay, Sr.

Ford Motor Company; acquisitions; “aero look”; annual losses, 2001–2002; benchmarking; Bronco; Bronco II; cars sold per day; cash balance; centennial; CEO (
see
Ford, William Clay, Jr.); China market; Contour; corporate culture; corporate headquarters, Dearborn, MI; employee pension and health care costs (legacy costs); Escape; Excursion; Expedition; Explorer; factory closings, job cuts, elimination of models; Falcon; Firestone and; Focus; Ford family and; foreign investments and sales; Framingham, MA; Freestar minivan; Freestyle crossover; F-series; Futura; goal to be big and grow; GT; hybrids; import brands; international operations; Lincoln; Lincoln Continental; Lincoln Navigator; Louisville, KY, truck plant; management; market share; Mazda joint venture; Mercury Mountaineer; Mercury Sable (
see
Taurus
below
); minivans; mistakes; Mustang; Nasser at; Nissan joint venture; pickups; Premier Automotive Group; profits and losses; quality, loss of; rebates and sales incentives; rental car market; revitalization campaign; Rouge, MI, complex; SUVs; Taurus; Thunderbird; Toyota and; Twin Cities, MI, plant; UAW contracts and; Volvo acquisition; Wixom, MI, plant

Foreign-based car companies: acceptance by consumer; advantages over Detroit; American market; American sales; “conquests”; consumer tastes and; core strength; crossover vehicles; dealers; Detroit Auto Show, 2003; Detroit opposition undercut; economic impact on U.S. (
see also
Alabama); European luxury cars; focus on vehicle, not company; fuel economy advantage; gasoline-electric vehicles; impact of global economy; legislation that curbed Ford and GM in Japan; luxury car market; management style; market share and sales; market trends; mid-sized sedan market; minivan market and; “money in the trunk”; nonunion labor; pickups, entry into market; political and popular support for; profit margins; quality stressed; resale value; selling to one customer at a time; small-car market; SUVs, light trucks; U.S. environmental regulations and; U. S. factories and employees; vehicles produced in U.S. per year; willingness to change;
zaibatsu
and
keiretsu
.
See also specific car companies; specific states

Fraser, Douglas

Fuji Heavy Industries

Fujimoto, Takahiro

Gagnon, Pierre

Gale, Tom

Garfield, Bob

Gettelfinger, Ron

Ghosn, Carlos

Gilmour, Allan

Girsky, Stephen

Giugaro studios, Italy

Gjertsen, Ed, II

GM; A-cars; acquisitions; “apology ads”; Autonomy; bank that builds cars; brands, proliferation of; Cadillac; Cadillac Catera; Cadillac CTS; Cadillac Escalade; Cadillac Seville STS sedan; Cadillac Sixteen; Cadillac SRX; Cadillac XLR; CEO (
see
Wagoner, Rick); Chevrolet Blazer; Chevrolet Corvette; Chevrolet Impala; Chevrolet Malibu,; Chevrolet Silverado; Chevrolet Tahoe; China expansion; dealers; employee pension and health care costs (legacy costs); engines from Honda; EV1; Fiat and; foreign investments and sales; GMC Envoy; GMC Sierra; goal to be big and grow; Hummer H2; hybrids and hydrogen cell; import brands; J-cars; Keep America Rolling campaign; market share; market strategy; minivan, brands and; Oldsmobile; Opel Zafira; operating margin; outsourcing; philosophy and new identity push; platform sharing; Pontiac Grand Am; Pontiac GTO; poor quality of vehicles; production of car parts; profits; rebates and sales incentives; rental car fleets; resale values; restructuring,; Saturn; Saturn factory, Spring Hill, TN; SUVs; tear-down of Taurus; Toyota joint venture (NUMMI); trucks; Tuscaloosa shut-down averted; UAW contracts; UAW strike, 1998; upcoming cars; vice chairman (
see
Lutz, Bob); X-cars

Hakim, Danny

Hall, Jim

Hammell, Joe

Hammond, Gordon

Harbour & Associates

Hargitt, Dana

Hassan, Emil

Hayes, Walter

Heltman, Sam

Higginbottom, Paul

Hirashima, Koki

Hirshberg, Gerald

Honda Motor Company; Accord; Acura; Acura CL and TL; Acura MDX; Acura RL; Alliston, Ontario, plant; American consumers; American sales; Anna, OH, engine plant; Asimo (robot); board of directors; Civic; corporate culture; corporate headquarters; crossovers; CR-V; customers; customers, repeat; CVCC; development of U.S. models, strategy; earnings, 2002; East Liberty, OH, plant; EBD (electronic braking distribution); Element SUV; employee training; employee wages and benefits; employment conditions; engineers rule; engines, wax coating; entry into American market; first cars produced (N360); first U.S. factory; first U.S. imports; Fit subcompact; founder (Soichiro Honda); founding family; “go to the spot” philosophy; fuel efficiency; Honda Way; HR-V; hybrids (
see also
Insight,
below
); hydrogen fuel-cell car (FCV); Insight; introduction of new vehicles; Lincoln, AL, plant; LPJ (large project leader); management; manufacturing kept in-house; marketing strategy; Marysville, OH, complex; Mobilio minivan; motorcycles; nonunion workers; Odyssey; operating margin; origins of company; Passport SUV; pickup truck; Pilot SUV; priority of vehicle; production numbers; profit margins; quality; ranking in Japan; safety; sales incentives; SUVs; Suzuka, Japan, plant; Swindon, England, factory; testing of vehicles; Tochigi, Japan, Research and Development Center; Torrance, CA, Research and Development Center; Toyota compared to; U.S. factories; U.S. market, 1970s; vehicles sold, 2002; Wako, Japan, research center and plant; waiting lists

Honda, Soichiro

Hostetter, Chris

Huffington, Arianna

Hughes, Larry

Hyundai Motor Co.; brand image; CEO (
see
O’Neill, Finbarr); as competitor to Japanese; customer; crossovers; DaimlerChrysler and; Design and Technical Center; Elantra; Excel; founder; Fountain Valley, CA, headquarters; goals for expansion and U.S. sales; history; Kia acquisition; marketing strategy; Montgomery, AL, complex; nameplate increase; Pony; quality problems; quality turnaround; Santa Fe; Sonata; Tiburon coupe; Ulsan, Korea, complex; U.S. sales; warranty, 100,000 miles; XG 350

Iace, Mike

Iacocca, Lee: at Chrysler; at Ford

Illingworth, Dave (J. Davis)

Imports.
See
Foreign-based car companies

Inaba, Yoshi

Isuzu

J. D. Power & Associates

Jaguar

Japan Automotive Research Institute

Jeep.
See
Chrysler

“Jewelry”

Jones, Kathy

Kagay, Gregory L.

Kia.
See also
Hyundai

Kim Don-Jin

King, Bob

Kirilko, Robert

Knight, Ben

Kowaleski, Tom

Lear Corp.

Lee, Bruce

Lentz, James

Lexus.
See
Toyota

Lott, Trent

Lovejoy, William

Lutz, Bob; Cadillac Sixteen; Camry criticism

Machine That Changed the World, The
(Womack)

Magliocci, Tom and Ray

Mazda: American sales; Japanese market share; Ford joint venture; U.S. factories

McCurry, Robert

Mercedes-Benz; American luxury market; C-Class; CLK convertible; corporate culture and philosophy; cost of vehicles; DaimlerChrysler and; E-Class; employee training; Gelandeswagen; labor unions and; lineup expansion; M-Class SUV; Mohringen headquarters; priority of vehicle; quality; sales; S-Class; Sindelfingen factory; SLK coupe; Unterterkheim complex; Vance, AL, plant

Michelin, Francois

Michelin tires; acquisition of Uniroyal-Goodrich; South Carolina headquarters

Mississippi: Canton, Nissan plant

Mitsubishi: ad campaign; Chrysler stake in; Eclipse coupe; Lancer; marketing strategy; sales; sales growth; sales incentives; U.S. factories; youth market

Modular assembly

Morton, James C.

Musgrove, Ronnie

My Life and Work
(Ford)

Nakamura, Shiro

Nasser, Jacques

Nielsen, Chris

Nissan; Altima; American sales; Avon Lake, OH, factory; board of directors; Canton, MS, factory; Carson, CA, sales operations; CEO (
see
Ghosn, Carlos); Chrysler comparison; clinics abolished; comeback plan; corporate culture; DaimlerChrysler takeover try; dealers; design; employee wages and benefits; Farmington Hills, MI, Technical Center; financial problems; Ford joint venture; Frontier; Gobi; IBAS assembly system; Infiniti; Infiniti FX SUV; Infiniti X5; Jackson plant; Japanese market share;
keiretsu
or
zaibatsu
; La Jolla, CA Design America; management; Maxima; Murano; new models under Ghosn; Nissan 180 plan; nonunion workers; operating margin; origins as carmaker; plant closings; platform sharing; profit margins; Quest minivan; Recovery Plan; Renault, takeover by; repeat customers; Smyrna, TN, factory; SUVs; Titan pickup; Tokyo headquarters; U.S. factories; U.S. sales; Xterra; Z sports car