Read The Firm: The Story of McKinsey and Its Secret Influence on American Business Online
Authors: Duff McDonald
7.
John Merwin,
Forbes
, October 19, 1987.
8.
John A. Byrne,
BusinessWeek
, September 20, 1993.
9.
Lou Gerstner,
Who Says Elephants Can’t Dance? How I Turned Around IBM
(New York: HarperCollins, 2002), 3.
10.
Bill Matassoni, interview by author, 2010.
11.
Michelle Jarrard, interview by author, January 25, 2011.
12.
Alistair Osborne, “Prudential’s McKinsey Bill Annoys Investors,”
Telegraph
, June 6, 2010.
13.
Tom Peters, interview by author, July 27, 2010.
14.
Ian Davis, interview by author, June 16, 2011.
15.
Kunal N. Talgeri, “The McKinsey Way,”
Outlook Business
, May 16, 2009.
16.
Brooke Masters, James Fontanella-Khan, and Justin Baer, “McKinsey Partner’s Arrest Casts Shadow,”
Financial Times
, October 22, 2009.
17.
http://www.forbes.com/lists/2011/21/private-companies-11_McKinsey-Company_IPPW.html
.
18.
Duff McDonald, “Rajat Gupta: Touched by Scandal,”
Fortune
, October 1, 2010.
19.
Ibid.
20.
http://friendsofrajat.com/read-the-open-letter/
.
21.
http://dealbook.nytimes.com/2012/04/19/insider-trading-investigation-ensnares-goldman-sachs-executive/?nl=business&emc=edit_dlbkam_20120420
.
22.
Suzanna Andrews, “How Rajat Gupta Came Undone,”
BusinessWeek
, May 19, 2011.
23.
Ian Davis, interview by author, June 6, 2011.
24.
Suketu Mehta, “The Outsider,”
Newsweek
, October 23, 2011.
25.
Peter Lattman and Azam Ahmed, “Rajat Gupta Convicted of Insider Trading,”
New York Times
, June 15, 2012.
26.
Michelle Jarrard, interview by author, January 25, 2011.
27.
Ian Davis, interview by author, June 6, 2011.
28.
Walter Kiechel III,
The Lords of Strategy
(Boston: Harvard Business Press, 2010), 11.
29.
Andrew Hill, “Inside McKinsey,”
FT Magazine
, November 25, 2011.
30.
Peter Grauer, interview by author, July 26, 2011.
1.
Walter Kiechel III,
The Lords of Strategy
(Boston: Harvard Business Press, 2010), 2.
2.
Nicholas Lemann, “The Kids in the Conference Room,”
New Yorker
, October 18, 1999.
3.
Bill MacCormack, interview by author, May 7, 2010.
4.
Stefan Stern, “Strategy Consultants Need Some New Ideas,”
Financial Times
, April 5, 2010.
5.
Clay Deutsch, interview by author, March 5, 2011.
6.
Gary Hamel,
The Future of Management
(Cambridge: Harvard Business School Press, 2007), 6.
7.
George David Smith, John T. Seaman Jr., and Morgan Witzel,
A History of The Firm
(New York: McKinsey & Company, 2010), 444.
Abernathy, William J.,
124
accounting/accountants,
12
,
13
–14,
15
,
21
–22,
23
,
38
–39,
199
,
202
–3,
246
–47.
See also
auditing/auditors;
specific firm
Achieving Excellence in Retail Banking
(McKinsey),
156
activity value analysis (AVA),
207
A.D. Little,
205
advice-on-retainer system,
31
Advised and Sold: McKinsey & Co—The Big Bluff of the Management Consultant
(Leif),
214
Air Canada,
117
Air Force, U.S.,
93
Air France,
79
Air Liberté,
256
Air Littoral,
256
airline industry,
255
–57
Alitalia,
102
–3
AlixPartners,
294
Allen, Robert,
177
alumni, McKinsey: board memberships of,
305
cronyism and,
307
and culture of greed at McKinsey,
208
–9
as double-edged diaspora,
303
–7
in England,
285
–86
financial services industry and,
231
–32,
286
Gupta insider-trading case and,
319
as Harvard alumni,
192
institutionalization of,
84
Kumar inside-trading case and,
308
as McKinsey competitors,
205
–6
and McKinsey in the future,
327
,
329
,
332
McKinsey reputation and,
238
and McKinsey as success,
190
–92
questionable behavior by,
296
as Rotten Corps,
84
scrutiny of,
307
specialness of,
7
–8
who were forced to leave,
304
–5.
See also specific person
Ambani, Mukesh,
314
America West Airlines,
233
American Association of University Instructors in Accounting,
14
American Automotive,
52
American Business, 1920–2000: How It Worked
(McCraw),
17
American Business
magazine,
35
American Century,
15
–18
The American Challenge
(Servan-Schreiber),
78
American Cotton,
17
American Express (Amex),
7
,
182
,
207
,
233
,
303
,
304
,
327
American Management Association,
29
American management technique: McKinsey contribution to,
3
American Red Cross,
64
American Tobacco,
17
Ames, Chuck,
232
Amgen,
220
analysis,
15
,
113
,
143
–44,
226
–27,
232
.
See also
knowledge-building
“Anchorage perspective,”
163
Andersen Consulting,
199
,
200
,
203
,
227
,
249
Antonini, Joseph,
254
AOL,
253
AOM,
256
Aoshima, Yukio,
164
Apple Computer,
111
,
168
,
182
,
327
,
328
Applied Digital Solutions,
265
Arrow Electric,
303
Arthur Andersen,
100
,
138
,
199
–200,
239
,
250
,
309
,
327
Arthur, Brian,
217
Arthur D. Little,
26
,
74
,
88
,
138
,
201
Ashland Oil,
303
Ashley, Richard,
225
Asia,
300
,
301
,
335
.
See also specific nation
associates, McKinsey,
121
,
208
,
235
,
269
–70,
273
,
275
Association of Consulting Management Engineers,
71
AT&T,
6
,
17
,
174
,
177
,
178
–79,
182
,
183
,
191
,
197
,
198
,
327
Atari,
154
Athos, Anthony,
149
Atomic Energy Commission, U.S.,
68
,
78
auditing/auditors,
31
,
202
–3.
See also
accounting/accountants
Auguste, Byron,
169
Austrian Airlines,
255
–56
automobile industry: in Japan,
104
,
163
.
See also specific person or corporation
Axelrod, Beth,
248
Bacon & Davis,
26
Bain & Company: BCG relationship to,
110
best place to work surveys and,
295
,
324
conflict of interest concerns and,
90
founding of,
90
Iacocca/Chrysler hiring of,
190
knowledge-building at,
217
as McKinsey competitor,
111
,
115
,
138
,
140
,
142
,
167
,
197
,
226
,
264
,
295
Time Inc. as client of,
281
Bain Capital,
111
–12
Baker, James,
241
Bales, Carter,
70
–72,
73
,
200
–201,
276
,
305
Balloun, Jim,
205
Bank of Ireland,
78
banking industry: consolidation in,
166
,
253
credit demands on,
289
as early clients of McKinsey,
28
–29
“global profit pools” of,
302
–3
influence of McKinsey on,
166
,
232
,
286
,
288
–94,
332
in Korea,
301
McKinsey failures/missteps with,
292
–94
McKinsey fees for,
204
,
286
,
292
,
293
signs of impending failures of,
231
and specialization-generalization debate,
121
,
145
Swedish,
252
.
See also
investment banking;
specific person or bank
Bantam Books,
153
bar codes,
115
Barnard, Chester,
55
Barrington Associates,
42
Barron’s
magazine,
281
Barton, Dominic: Asian interests of,
300
,
301
,
335
capitalism views of,
301
–2
clients of,
301
earlier managing directors compared to,
299
–300,
301
elections as managing director of,
297
,
299
–300,
301
,
324
Gupta case and,
317
Gupta compared with,
301
knowledge building and,
302
,
303
and Kumar as inside-trader,
307
–8
Mer meeting with,
323
–24
and partnership morale,
321
personal and professional background of,
300
,
301
BASF,
79
Basic Training Guide
(McKinsey & Co.),
49
–51
BBC,
180
–81
Beame, Abe,
71
Bear Stearns,
287
Bechtel Group,
220
Bedaux Company,
26
–27
Bell Labs,
170
,
193
–94,
195
,
197
,
215
–16
Ben & Jerry’s,
106
Bennett, David,
286
Bergen, Harold,
53
Bertelsmann,
161
Bessemer Securities,
134
best place to work surveys,
295
,
324
Bezos, Jeff,
11
Bharara, Preet,
318
Bhatia, Sabeer,
314
Biglari, Hamid,
232
Birt, John,
181
Black & Decker,
110
Blackwell, Lord,
285
Bleeke, Joel,
225
Bloomberg LP,
323
Bloomberg, Michael,
283
Bok, Derek,
82
–83
Bolshoi Theater,
228