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Authors: Kazuo Ishiguro

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Herr Ribbentrop not being expected for a further hour or so, his lordship had suggested to his guest a tour of Darlington Hall – a strategy which had helped many a nervous visitor to relax. However, as I went about my business, all I could hear for some time was Lord Halifax, in various parts of the building, continuing to express his doubts about the evening ahead, and Lord Darlington trying in vain to reassure him. But then at one point I overheard Lord Halifax exclaiming: ‘My goodness, Darlington, the silver in this house is a delight.’ I was of course very pleased to hear this at the time, but what was for me the truly satisfying corollary to this episode camé two or three days later, when Lord Darlington remarked to me: ‘By the way, Stevens, Lord Halifax was jolly impressed with the silver the other night. Put him into a quite different frame of mind altogether.’ These were – I recollect it clearly – his lordship’s actual words and so it is not simply my
fantasy that the state of the silver had made a small, but significant contribution towards the easing of relations between Lord Halifax and Herr Ribbentrop that evening.

It is probably apt at this point to say a few words concerning Herr Ribbentrop. It is, of course, generally accepted today that Herr Ribbentrop was a trickster: that it was Hitler’s plan throughout those years to deceive England for as long as possible concerning his true intentions, and that Herr Ribbentrop’s sole mission in our country was to orchestrate this deception. As I say, this is the commonly held view and I do not wish to differ with it here. It is, however, rather irksome to have to hear people talking today as though they were never for a moment taken in by Herr Ribbentrop – as though Lord Darlington was alone in believing Herr Ribbentrop an honourable gentleman and developing a working relationship with him. The truth is that Herr Ribbentrop was, throughout the thirties, a well-regarded figure, even a glamorous one, in the very best houses. Particularly around 1936 and 1937, I can recall all the talk in the servants’ hall from visiting staff revolving around ‘the German Ambassador’, and it was clear from what was said that many of the most distinguished ladies and gentlemen in this country were quite enamoured of him. It is, as I say, irksome to have to hear the way these same people now talk of those times, and in particular, what some have said concerning his lordship. The great hypocrisy of these persons would be instantly obvious to you were you to see just a few of their own guest lists from those days; you would see then not only the extent to which Herr Ribbentrop dined at these same persons’ tables, but that he often did so as guest of honour.

And then again, you will hear these same persons talking as though Lord Darlington did something unusual in receiving hospitality from the Nazis on the several trips he made to Germany during those years. I do not suppose they would speak quite so readily if, say.
The Times
were to
publish even one of the guest lists of the banquets given by the Germans around the time of the Nuremberg Rally. The fact is, the most established, respected ladies and gentlemen in England were availing themselves of the hospitality of the German leaders, and I can vouch at first hand that the great majority of these persons were returning with nothing but praise and admiration for their hosts. Anyone who implies that Lord Darlington was liaising covertly with a known enemy is just conveniently forgetting the true climate of those times.

It needs to be said too what salacious nonsense it is to claim that Lord Darlington was anti-Semitic, or that he had close association with organizations like the British Union of Fascists. Such claims can only arise from complete ignorance of the sort of gentleman his lordship was. Lord Darlington came to abhor anti-Semitism; I heard him express his disgust on several separate occasions when confronted with anti-Semitic sentiments. And the allegation that his lordship never allowed Jewish people to enter the house or any Jewish staff to be employed is utterly unfounded – except, perhaps, in respect to one very minor episode in the thirties which has been blown up out of all proportion. And as for the British Union of Fascists, I can only say that any talk linking his lordship to such people is quite ridiculous. Sir Oswald Mosley, the gentleman who led the ‘blackshirts’, was a visitor at Darlington Hall on, I would say, three occasions at the most, and these visits all took place during the early days of that organization before it had betrayed its true nature. Once the ugliness of the blackshirts’ movement became apparent – and let it be said his lordship was quicker than most in noticing it – Lord Darlington had no further association with such people.

In any case, such organizations were a complete irrelevance to the heart of political life in this country. Lord Darlington, you will understand, was the sort of gentleman who cared to occupy himself only with what was at the true
centre of things, and the figures he gathered together in his efforts over those years were as far away from such unpleasant fringe groups as one could imagine. Not only were they eminently respectable, these were figures who held real influence in British life: politicians, diplomats, military men, clergy. Indeed, some of the personages were Jewish, and this fact alone should demonstrate how nonsensical is much of what has been said about his lordship.

But I drift. I was in fact discussing the silver, and how Lord Halifax had been suitably impressed on the evening of his meeting with Herr Ribbentrop at Darlington Hall. Let me make clear, I was not for a moment suggesting that what had initially threatened to be a disappointing evening for my employer had turned into a triumphant one solely on account of the silver. But then, as I indicated, Lord Darlington himself suggested that the silver might have been at least a small factor in the change in his guest’s mood that evening, and it is perhaps not absurd to think back to such instances with a glow of satisfaction.

There are certain members of our profession who would have it that it ultimately makes little difference what sort of employer one serves; who believe that the sort of idealism prevalent amongst our generation – namely the notion that we butlers should aspire to serve those great gentlemen who further the cause of humanity – is just high-flown talk with no grounding in reality. It is of course noticeable that the individuals who express such scepticism invariably turn out to be the most mediocre of our profession – those who know they lack the ability to progress to any position of note and who aspire only to drag as many down to their own level as possible – and one is hardly tempted to take such opinions seriously. But for all that, it is still satisfying to be able to point to instances in one’s career that highlight very clearly how wrong such people are. Of course, one seeks to provide a general, sustained service to one’s employer, the value of which could never be reduced to a
number of specific instances – such as that concerning Lord Halifax. But what I am saying is that it is these sorts of instances which over time come to symbolize an irrefutable fact; namely that one has had the privilege of practising one’s profession at the very fulcrum of great affairs. And one has a right, perhaps, to feel a satisfaction those content to serve mediocre employers will never know – the satisfaction of being able to say with some reason that one’s efforts, in however modest a way, comprise a contribution to the course of history.

But perhaps one should not be looking back to the past so much. After all, I still have before me many more years of service I am required to give. And not only is Mr Farraday a most excellent employer, he is an American gentleman to whom, surely, one has a special duty to show all that is best about service in England. It is essential, then, to keep one’s attention focused on the present; to guard against any complacency creeping in on account of what one may have achieved in the past. For it has to be admitted, over these last few months, things have not been all they might at Darlington Hall. A number of small errors have surfaced of late, including that incident last April relating to the silver. Most fortunately, it was not an occasion on which Mr Farraday had guests, but even so, it was a moment of genuine embarrassment to me.

It had occurred at breakfast one morning, and for his part, Mr Farraday – either through kindness, or because being an American he failed to recognize the extent of the shortcoming – did not utter one word of complaint to me throughout the whole episode. He had, upon seating himself, simply picked up the fork, examined it for a brief second, touching the prongs with a fingertip, then turned his attention to the morning headlines. The whole gesture had been carried out in an absent-minded sort of way, but of course, I had spotted the occurrence and had advanced swiftly to remove the offending item. I may in fact have
done so a little too swiftly on account of my disturbance, for Mr Farraday gave a small start, muttering: ‘Ah, Stevens.’

I had continued to proceed swiftly out of the room, returning without undue delay bearing a satisfactory fork. As I advanced again upon the table – and a Mr Farraday now apparently absorbed in his newspaper – it occurred to me I might slip the fork on to the tablecloth quietly without disturbing my employer’s reading. However, the possibility had already occurred to me that Mr Farraday was simply feigning indifference in order to minimize my embarrassment, and such a surreptitious delivery could be interpreted as complacency on my part towards my error – or worse, an attempt to cover it up. This was why, then, I decided it appropriate to put the fork down on to the table with a certain emphasis, causing my employer to start a second time, look up and mutter again: ‘Ah, Stevens.’

Errors such as these which have occurred over the last few months have been, naturally enough, injurious to one’s self-respect, but then there is no reason to believe them to be the signs of anything more sinister than a staff shortage. Not that a staff shortage is not significant in itself; but if Miss Kenton were indeed to return to Darlington Hall, such little slips, I am sure, would become a thing of the past. Of course, one has to remember there is nothing stated specifically in Miss Kenton’s letter – which, incidentally, I reread last night up in my room before putting out the light – to indicate unambiguously her desire to return to her former position. In fact, one has to accept the distinct possibility that one may have previously – perhaps through wishful thinking of a professional kind – exaggerated what evidence there was regarding such a desire on her part. For I must say I was a little surprised last night at how difficult it was actually to point to any passage which clearly demonstrated her wish to return.

But then again, it seems hardly worthwhile to speculate greatly on such matters now when one knows one will, in
all likelihood, be talking face to face with Miss Kenton within forty-eight hours. Still, I must say, I did spend some long minutes turning those passages over in my mind last night as I lay there in the darkness, listening to the sounds from below of the landlord and his wife clearing up for the night.

DAY THREE · EVENING
Moscombe, near Tavistock, Devon

I feel I should perhaps return a moment to the question of his lordship’s attitude to Jewish persons, since this whole issue of anti-Semitism, I realize, has become a rather sensitive one these days. In particular, let me clear up this matter of a supposed bar against Jewish persons on the staff at Darlington Hall. Since this allegation falls very directly into my own realm, I am able to refute it with absolute authority. There were many Jewish persons on my staff throughout all my years with his lordship, and let me say furthermore that they were never treated in any way differently on account of their race. One really cannot guess the reason for these absurd allegations – unless, quite ludicrously, they originate from that brief, entirely insignificant few weeks in the early thirties when Mrs Carolyn Barnet came to wield an unusual influence over his lordship.

Mrs Barnet, the widow of Mr Charles Barnet, was at that point in her forties – a very handsome, some might say glamorous lady. She had a reputation for being formidably intelligent, and in those days one often tended to hear of how she had humiliated this or that learned gentleman at dinner over some important contemporary issue. For much of the summer of 1932, she was a regular presence at Darlington Hall, she and his lordship often spending hour after hour deep in conversation, typically of a social or political nature. And it was Mrs Barnet, as I recall, who took his lordship on those ‘guided inspections’ of the poorest areas of London’s East End, during which his lordship visited the actual homes of many of the families suffering
the desperate plight of those years. That is to say, Mrs Barnet, in all likelihood, made some sort of contribution to Lord Darlington’s developing concern for the poor of our country and as such, her influence cannot be said to have been entirely negative. But she was too, of course, a member of Sir Oswald Mosley’s ‘blackshirts’ organization, and the very little contact his lordship ever had with Sir Oswald occurred during those few weeks of that summer. And it was during those same weeks that those entirely untypical incidents took place at Darlington Hall which must, one supposes, have provided what flimsy basis exists for these absurd allegations.

I call them ‘incidents’ but some of these were extremely minor. For instance, I recall overhearing at dinner one evening, when a particular newspaper had been mentioned, his lordship remarking: ‘Oh, you mean that Jewish propaganda sheet.’ And then on another occasion around that time, I remember his instructing me to cease giving donations to a particular local charity which regularly came to the door on the grounds that the management committee was ‘more or less homogeneously Jewish’. I have remembered these remarks because they truly surprised me at the time, his lordship never previously having shown any antagonism whatsoever towards the Jewish race.

Then, of course, came that afternoon his lordship called me into his study. Initially, he made rather general conversation, inquiring if all was well around the house and so on. Then he said:

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