Disclosure: A Novel (2 page)

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Authors: Michael Crichton

Tags: #Fiction, #Psychological, #General, #United States, #Detective and mystery stories, #Mystery & Detective, #Sexual harasment, #Legal, #Sexual harassment, #Seattle (Wash.), #Sexual harassment of women, #Audiobooks, #Sexual harassment of men, #Large type books, #Computer industry

BOOK: Disclosure: A Novel
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The two men went out on the deck and stood by the port rail, watching the houses of Bainbridge Island slip away. Sanders nodded toward the house on Wing Point, which for years had been Warren Magnuson's summer house when he was senator.

"I hear it just sold again," Sanders said.

"Oh yes? Who bought it?"

"Some California asshole."

Bainbridge slid to the stern. They looked out at the gray water of the Sound. The coffee steamed in the morning sunlight. "So," Benedict said. "You think maybe Garvin won't step down?"

"Nobody knows," Sanders said. "Bob built the company from nothing, fifteen years ago.

When he started, he was selling knockoff modems from Korea . Back when nobody knew what a modem was. Now the company's got three buildings downtown, and big facilities in California , Texas , Ireland , and Malaysia . He builds fax modems the size of a dime, he markets fax and e-mail software, he's gone into CD-ROMs, and he's developed proprietary algorithms that should make him a leading provider in education markets for the next century. Bob's come a long way from some guy hustling three hundred baud modems. I don't know if he can give it up."

"Don't the terms of the merger require it?"

Sanders smiled. "If you know about a merger, Dave, you should tell me," he said.

"Because I haven't heard anything." The truth was that Sanders didn't really know the terms of the impending merger. His work involved the development of CD-ROMs and electronic databases. Although these were areas vital to the future of the company-they were the main reason Conley-White was acquiring DigiComthey were essentially technical areas. And Sanders was essentially a technical manager. He was not informed about decisions at the highest levels.

For Sanders, there was some irony in this. In earlier years, when he was based in California , he had been closely involved in management decisions. But since coming to Seattle eight years ago, he had been more removed from the centers of power.

Benedict sipped his coffee. "Well, I hear Bob's definitely stepping down, and he's going to promote a woman as chairman."

Sanders said, "Who told you that?"

"He's already got a woman as CFO, doesn't he?"

"Yes, sure. For a long time, now." Stephanie Kaplan was DigiCom's chief financial officer. But it seemed unlikely she would ever run the company. Silent and intense, Kaplan was competent, but disliked by many in the company. Garvin wasn't especially fond of her.

"Well," Benedict said, "the rumor I've heard is he's going to name a woman to take over within five years."

"Does the rumor mention a name?"

Benedict shook his head. "I thought you'd know. I mean, it's your company.

O n the deck in the sunshine, he took out his cellular phone and called in. His assistant, Cindy Wolfe, answered. "Mr. Sanders's office."

"Hi. It's me."

"Hi, Tom. You on the ferry?"

"Yes. I'll be in a little before nine."

"Okay, I'll tell them." She paused, and he had the sense that she was choosing her words carefully. "It's pretty busy this morning. Mr. Garvin was just here, looking for you."

Sanders frowned. "Looking for me?"

"Yes." Another pause. "Uh, he seemed kind of surprised that you weren't in."

"Did he say what he wanted?"

"No, but he's going into a lot of offices on the floor, one after another, talking to people.

Something's up, Tom."

"What?"

"Nobody's telling me anything," she said.

"What about Stephanie?"

"Stephanie called, and I told her you weren't in yet."

"Anything else?"

"Arthur Kahn called from KI. to ask if you got his fax."

"I did. I'll call him. Anything else?"

"No, that's about it, Tom."

"Thanks, Cindy." He pushed the END button to terminate the call. Standing beside him, Benedict pointed to Sanders's phone. "Those things are amazing. They just get smaller and smaller, don't they? You guys make that one?"

Sanders nodded. "I'd be lost without it. Especially these days. Who can remember all the numbers? This is more than a telephone: it's my telephone book. See, look." He began to demonstrate the features for Benedict. "It's got a memory for two hundred numbers. You store them by the first three letters of the name." Sanders punched in K-A-H to bring up the international number for Arthur Kahn in Malaysia . He pushed SEND, and heard a long string of electronic beeps. With the country code and area code, it was thirteen beeps.

`Jesus," Benedict said. "Where are you calling, Mars?"

`Just about. Malaysia . We've got a factory there."

DigiCom's Malaysia operation was only a year old, and it was manufacturing the company's new CD-ROM players-units rather like an audio CD player, but intended for computers. It was widely agreed in the business that all information was soon going to be digital, and much of it was going to be stored on these compact disks. Computer programs, databases, even books and magazineseverything was going to be on disk.

The reason it hadn't already happened was that CD-ROMs were notoriously slow. Users were obliged to wait in front of blank screens while the drives whirred and clicked-and computer users didn't like waiting. In an industry where speeds reliably doubled every eighteen months, CD-ROMs had improved much less in the last five years. DigiCom's SpeedStar technology addressed that problem, with a new generation of drives code-named Twinkle (for "Twinkle, twinkle, little SpeedStar"). Twinkle drives were twice as fast as any in the world. Twinkle was packaged as a small, stand-alone multimedia player with its own screen. You could carry it in your hand, and use it on a bus or a train. It was going to be revolutionary. But now the Malaysia plant was having trouble manufacturing the new fast drives.

Benedict sipped his coffee. "Is it true you're the only division manager who isn't an engineer?"

Sanders smiled. "That's right. I'm originally from marketing."

"Isn't that pretty unusual?" Benedict said.

"Not really. In marketing, we used to spend a lot of time figuring out what the features of the new products were, and most of us couldn't talk to the engineers. I could. I don't know why. I don't have a technical background, but I could talk to the guys. I knew just enough so they couldn't bullshit me. So pretty soon, I was the one who talked to the engineers.

Then eight years ago, Garvin asked me if I'd run a division for him. And here I am."

The call rang through. Sanders glanced at his watch. It was almost midnight in Kuala Lumpur . He hoped Arthur Kahn would still be awake. A moment later there was a click, and a groggy voice said, "Uh. Hello."

"Arthur, it's Tom."

Arthur Kahn gave a gravelly cough. "Oh, Tom. Good." Another cough. "You got my fax?"

"Yes, I got it."

"Then you know. I don't understand what's going on," Kahn said. "And I spent all day on the line. I had to, with Jafar gone."

Mohammed Jafar was the line foreman of the Malaysia plant, a very capable young man.

"Jafar is gone? Why?"

There was a crackle of static. "He was cursed."

"I didn't get that."

"Jafar was cursed by his cousin, so he left."

"What?"

"Yeah, if you can believe that. He says his cousin's sister in Johore hired a sorcerer to cast a spell on him, and he ran off to the Orang Ash witch doctors for a counter-spell. The aborigines run a hospital at Kuala Tingit, in the jungle about three hours outside of KL.

It's very famous. A lot of politicians go out there when they get sick. Jafar went out there for a cure."

"How long will that take?"

"Beats me. The other workers tell me it'll probably be a week."

"And what's wrong with the line, Arthur?"

"I don't know," Kahn said. "I'm not sure anything's wrong with the line. But the units coming off are very slow. When we pull units for IP checks, we consistently get seek times above the hundred-millisecond specs. We don't know why they're slow, and we don't know why there's a variation. But the engineers here are guessing that there's a compatibility problem with the controller chip that positions the split optics, and the CD-driver software."

You think the controller chips are bad?" The controller chips were made in Singapore and trucked across the border to the factory in Malaysia .

"Don't know. Either they're bad, or there's a bug in the driver code."

"What about the screen flicker?"

Kahn coughed. "I think it's a design problem, Tom. We just can't build it. The hinge connectors that carry current to the screen are mounted inside the plastic housing. They're supposed to maintain electrical contact no matter how you move the screen. But the current cuts in and out. You move the hinge, and the screen flashes on and off."

Sanders frowned as he listened. "This is a pretty standard design, Arthur. Every damn laptop in the world has the same hinge design. It's been that way for the last ten years."

"I know it," Kahn said. "But ours isn't working. It's making me crazy.

"You better send me some units."

"I already have, DHL. You'll get them late today, tomorrow at the latest."

"Okay," Sanders said. He paused. "What's your best guess, Arthur?"

"About the run? Well, at the moment we can't make our production quotas, and we're turning out a product thirty to fifty percent slower than specs. Not good news. This isn't a hot CD player, Tom. It's only incrementally better than what Toshiba and Sony already have on the market. They're making theirs a lot cheaper. So we have major problems."

"We talking a week, a month, what?"

"A month, if it's not a redesign. If it's a redesign, say four months. If it's a chip, it could be a year."

Sanders sighed. "Great."

"That's the situation. It isn't working, and we don't know why."

Sanders said, "Who else have you told?"

"Nobody. This one's all vours, my friend."

"Thanks a lot."

Kahn coughed. "You going to bury this until after the merger, or what?"

"I don't know. I'm not sure I can."

"Well, I'll be quiet at this end. I can tell you that. Anybody asks me, I don't have a clue.

Because I don't."

"Okay. Thanks, Arthur. I'll talk to you later."

Sanders hung up. Twinkle definitely presented a political problem for the impending merger with Conley-White. Sanders wasn't sure how to handle it. But he would have to deal with it soon enough; the ferry whistle blew, and up ahead, he saw the black pilings of Colman Dock and the skyscrapers of downtown Seattle.

DigiCom was located in three different buildings around historic Pioneer Square , in downtown Seattle . Pioneer Square was actually shaped like a triangle, and had at its center a small park, dominated by a wrought-iron pergola, with antique clocks mounted above. Around Pioneer Square were low-rise red-brick buildings built in the early years of the century, with sculpted facades and chiseled dates; these buildings now housed trendy architects, graphic design firms, and a cluster of hightech companies that included Aldus, Advance Holo- and DigiCom. Originally, DigiCom had occupied the Hazzard Building , on the south side of the square. As the company grew, it expanded into three floors of the adjacent Western Building , and later, to the Gorham Tower on James Street .

But the executive offices were still on the top three floors of the Hazzard Building , overlooking the square. Sanders's office was on the fourth floor, though he expected later in the week to move up to the fifth.

He got to the fourth floor at nine in the morning, and immediately sensed that something was wrong. There was a buzz in the hallways, an electric tension in the air. Staff people clustered at the laser printers and whispered at the coffee machines; they turned away or stopped talking when he walked by.

He thought, Uh-oh.

But as a division head, he could hardly stop to ask an assistant what was happening.

Sanders walked on, swearing under his breath, angry with himself that he had arrived late on this important day.

Through the glass walls of the fourth-floor conference room, he saw Mark Lewyn, the thirty-three-year-old head of Product Design, briefing some of the Conley-White people.

It made a striking scene: Lewyn, young, handsome, and imperious, wearing black jeans and a black Armani T-shirt, pacing back and forth and talking animatedly to the blue-suited Conley-White staffers, who sat rigidly before the product mock-ups on the table, and took notes.

When Lewyn saw Sanders he waved, and came over to the door of the conference room and stuck his head out.

"Hey, guy," Lewyn said.

"Hi, Mark. Listen-"

"I have just one thing to say to you," Lewyn said, interrupting. "Fuck 'em. Fuck Garvin.

Fuck Phil. Fuck the merger. Fuck 'em all. This reorg sucks. I'm with you on this one, guy."

"Listen, Mark, can you"

"I'm in the middle of something here." Lewyn jerked his head toward the Conley people in the room. "But I wanted you to know how I feel. It's not right, what they're doing.

We'll talk later, okay? Chin up, guy," Lewyn said. "Keep your powder dry." And he went back into the conference room.

The Conley-White people were all staring at Sanders through the glass. He turned away and walked quickly toward his office, with a sense of deepening unease. Lewyn was notorious for his tendency to exaggerate, but even so, the -

It's not right, what they're doing.

There didn't seem to be much doubt what that meant. Sanders wasn't going to get a promotion. He broke into a light sweat and felt suddenly dizzy as he walked along the corridor. He leaned against the wall for a moment. He wiped his forehead with his hand and blinked his eyes rapidly. He took a deep breath and shook his head to clear it.

No promotion. Christ. He took another deep breath, and walked on.

Instead of the promotion he expected, there was apparently going to be some kind of reorganization. And apparently it was related to the merger.

The technical divisions had just gone through a major reorganization nine months earlier, which had revised all the lines of authority, upsetting the hell out of everybody in Seattle .

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