Authors: Alan Ruddock
and London European Airways
45â6
,
82
MO'L starts working for
46â7
,
48
and MO'L assessment of Ryanair
51
seeking new Ryanair CEO
58â9
talks with government
67â9
and future of Ryanair
81â2
,
93
and GPA flotation and collapse
93â4
,
95
,
101â3
,
104
,
122â3
and Aer Lingus offer to buy Ryanair
105
and MO'L as CEO Ryanair
112
,
129
chairman at Ryanair
127
plans to sell Ryanair
127â8
,
138â9
,
140â41
,
142â3
eased out as chairman
150â52
son charged with assault
155
Ryanair
beginnings of
19
,
20â21
,
24â5
,
32
a new company
36â46
,
48â9
,
50â51
,
52
,
53â4
McGoldrick CEO
58â62
,
63â4
,
64â5
,
78
and government policy changes
65â72
1989 losses
73â4
battling with Aer Lingus again
78â9
changes in chief executive
79â80
Hayes becomes CEO
80
,
81
,
82
,
83
,
84
working towards profitability
88â92
,
93
,
98â9
and price controls
100â101
Hayes resigns
103â4
Aer Lingus offer to buy
105â7
and state aid for Aer Lingus
108â9
,
110
,
116
,
128â9
,
205â6
O'Leary CEO
MO'L takes over from Hayes
104
,
112â14
increasing competition
114â15
new fare structure
118â19
expansion
119â22
Tony Ryan chairman
127
StanstedâPrestwick route
130â32
and Dublin airport charges
135
,
136
Tony Ryan plans to sell
127â8
,
138â9
,
140â41
,
142â3
exterior advertising
141â2
stock flotation
144â5
,
153â4
,
161â70
,
173â5
expansion into Europe
147â9
,
160â61
,
175â6
,
183
reusing Kerry airport
149â50
new chairman
150â52
and travel agents
158â60
and trade unions
171â3
,
178â80
,
182â3
,
184â90
,
203â5
building up the fleet
173â4
,
176â7
financial results
174â5
,
177
,
183
end of cargo services
175
staff recruitment
177
proposed terminal at Dublin airport
196â7
,
237â8
further European expansion
198â200
,
213â16
London flotation
200â202
rebates from Aer Rianta
203
dispute with Dublin airport over charges
207â8
,
210â13
,
216â17
,
218â19
ancillary revenue
208â9
,
246
,
2
,
330â35
,
391â3
and Kerry airport
217â18
,
233â5
share sale
218
and Manchester airport charges
219â20
business model and success
223â5
and the Internet
227â31
,
246
,
253
and Aer Lingus
239
refuse refund
240â41
and Knock airport
241â2
seat sale
245â6
expansion and share sales
247
,
248â50
,
253â4
advertising campaigns
250â52
,
259
pilots
257â9
sued by BA
260â61
sued by Aer Rianta
261â2
one millionth passenger
263â5
,
301â3
changing shape of
267â9
first European base
270â73
foot and mouth disease and
274
and Italian airports
276â7
growth 2000/2001
277â8
high-profile travellers and
281â2
reaction to 9/11
284â5
state aid
287â9
and Hahn airport
289â90
,
299â301
competing with Go
292â4
aircraft deal
294â7
low-cost facility at Dublin airport
297
donations to political parties
298â9
and safety
306â7
security alert
307â8
new PR strategy
311
and Strasbourg airport
312
,
339â40
European Commission investigation of
313â16
,
354â9
,
360
management structure
316â20
,
364â5
acquisition of Buzz
321â5
,
329
critical report on
329
financial markets and
359â60
,
360â61
and Dublin airport
385
,
386
,
387
,
394â5
effect of London bombings 2005
390
Channel 4 documentary
397â8
,
399â400
safety
398â9
acquires stake in Aer Lingus
408â13
and environmental issues
415â16
growth and MO'L
416â19
Ryanair.com
227â31
,
246
,
253
,
330â34
Ryanair Engineering
60
Ryanair Europe
45â6
,
59â60
,
130
Ryanair Fleet Management
60
Ryanair Holidays
73
Ryanair Tours and Leisure
60
SARS (Severe Acute Respiratory Syndrome)
346â7
SAS
216
school dances
10â11
security alerts August 2006
406â7
Shannon airport
GPA and
17
Ryanair proposed service to Gatwick
38
,
39
Ryanair services from
52
Ryanair services to 1994
119
Irish government and future of
235â6
price rises
279
Ryanair reducing services
326
,
327
share options, Ryanair staff and
165â6
,
169
,
202â3
Sheele, Nick
141
Sherrard, Peter
395
Shorthall, RóisÃn
344
SIPTU (Services, Industrial, Professional and Technical Union)
163â4
,
178â9
,
203â4
,
236
,
240
,
257â8
,
388
Skavsta airport
148
,
149
,
176
,
270
SKC
see
Stokes Kennedy Crowley
Skybus
Skytrain
28
Smith, Michael
220
social partnerships
181
Southwest Airlines
86â8
,
89
,
167
,
369
staff, Ryanair
171
pilots
78
,
79
,
232
,
257â9
,
392
,
398
,
413â15
share options
165â6
,
169
,
202â3
recruitment
177
treatment of
184
added revenue from
392â3
and Channel 4 documentary
397â8
,
400
see also
trade unions
Stagg, Emmett
237
Stansted airport
64â5
Ryanair sole Irish carrier from
70
,
72
,
78
Ryanair services to and from 1994
119
Ryanair service to Prestwick
130â32
Ryanair service to Knock
134
Ryanair services to Europe
149
,
176
,
213â14
Ryanair threat to leave
206â7
,
208
Ryanair new services from
198
BA new services from
201
Aer Lingus and
239
Ryanair new routes and jobs
239
,
247
,
249
Stern Review
416
Steve Boulton Productions
397â8
Stockton, Jim
220
Stokes Kennedy Crowley (SKC) accountants
16â17
,
19
Strasbourg airport
312â13
,
339â40
Sunday Independent
, article on MO'L's house
348â9
Sunday Times
Rich List
193
Tailteann Textiles
1â2
,
5â6
,
9
telemarketing
158
Tierney, John
182
Tiger Airways
Torp airport
176
trade unions
and MO'L remuneration package
163
and Ryanair
171â2
,
185â6
,
203
baggage handlers dispute
172â3
,
178â80
,
181â3
,
186â90
and Ryanair acquisition of Buzz
322
,
323
,
324
and Aer Lingus
375
,
376
,
380
,
382
,
383
,
404â5
and Dublin airport
388
Transport Committee, Irish
MO'L discussion with
343â5
travel agents
reducing ticket prices
28â30
and Internet sales
227
,
230â31
Treviso airport
198
Trinity College Dublin
12â13
,
14
turnaround times
87
,
87â8
,
178
,
223â4
unions
see
trade unions
United Airlines
284
Usher, John
342
Virgin Express
177
,
208
,
225
,
242
,
255
Virgin group
114â15
VivaAerobus
Walkinstown, Dublin
33
Walloon regional government
270â71
,
287â8
,
288â9
,
313
,
360
Walsh, Joe
273
Walsh, Willie
373
,
373â84
,
395
,
402
,
406
Walton, Chris
360â61
War of Attrition (racehorse)
401
,
402
Waterford airport
Ryanair's first services from
36
,
38
,
40
,
42
Stansted to
78
Ryanair stops using
98
Ryanair services to 1994
119
websites
Ryanair
227â31
,
246
,
253
,
330â34
cattle
246â7