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. 2010 Nov–Dec; 33(5-6):293–305.

10.
 We recommend
Multiple Intelligences
by Howard Gardner and
Emotional Intelligence
by Daniel Goleman as excellent introductions to these powerful and essential skills.

11.
 “Sibling relationship quality moderates the associations between parental interventions and siblings’ independent conflict strategies and outcomes.” Recchia H. E., Howe N.
Journal of Family Psychology
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12.
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Behavior Modification
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13.
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Journal of Clinical Child and Adolescent Psychology
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14.
 “A model of mindful parenting: Implications for parent-child relationships and prevention research.” Duncan L. G., Coatsworth J. D., Greenberg M. T.
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15.
 “Mindful parenting in mental health care.” Bögels S. M., Lehtonen A, Restifo K.
Mindfulness
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16.
 “Counting blessings in early adolescents: An experimental study of gratitude and subjective well-being.” Froh J. J., Sefick W. J., Emmons R. A.
Journal of School Psychology
. 2008 Apr; 46(2):213–33.

17.
 “The effects of counting blessings on subjective well-being: A gratitude intervention in a Spanish sample.” Martínez-Martí M. L., Avia M. D., Hernández-Lloreda M. J.
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18.
 “A balanced psychology and a full life.” Seligman M. E., Parks A. C., Steen T.
Philosophical Transactions
of the Royal Society of London: Series B, Biological Sciences
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19.
 “Positive psychology progress: Empirical validation of interventions.” Seligman M. E., Steen T. A., Park N, Peterson C.
American Psychologist
. 2005 Jul–Aug; 60(5):410–21.

20.
 “Journaling about stressful events: Effects of cognitive processing and emotional expression.” Ullrich P. M., Lutgendorf S. K.
Annals of Behavioral Medicine
. 2002 Summer; 24(3):244–50.

21.
 “The effects of journaling for women with newly diagnosed breast cancer.” Smith S, Anderson-Hanley C, Langrock A, Compas B.
Psycho-Oncology
. 2005 Dec; 14(12):1075–82.

22.
 “Writing about testing worries boosts exam performance in the classroom.” Ramirez G, Beilock S. L.
Science
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23.
 “The effects of counting blessings on subjective well-being: A gratitude intervention in a Spanish sample.” Martínez-Martí M. L., Avia M. D., Hernández-Lloreda M. J.
Spanish Journal of Psychology
. 2010 Nov; 13(2):886-96. “Counting blessings versus burdens: an experimental investigation of gratitude and subjective well-being in daily life.” Emmons R. A., McCullough M. E.
Journal of Personality and Social Psychology
. 2003 Feb; 84(2):377–89.

24.
 “Counting blessings in early adolescents: An experimental study of gratitude and subjective well-being.” Froh J. J., Sefick W. J., Emmons R. A.
Journal of School Psychology
. 2008 Apr; 46(2):213–33. Epub 2007 May 4.

25.
 “Counting blessings versus burdens: an experimental investigation of gratitude and subjective well-being in daily life.” Emmons R. A., McCullough M. E.
Journal of Personality and Social Psychology
. 2003 Feb; 84(2):377–89.

26.
 “Gratitude and subjective well-being in early adolescence: Examining gender differences.” Froh J. J., Yurkewicz C, Kashdan T. B.
Journal of Adolescence
. 2009 Jun; 32(3):633–50.

27.
 “Reducing the racial achievement gap: A social-psychological intervention.” Cohen G. L., Garcia J, Apfel N, Master A.
Science
. 2006 Sep 1; 313(5791):1307–10.

28.
 “Personal goals and prolonged grief disorder symptoms.” Boelen P. A.
Clinical Psychology and Psychotherapy
. 2010 Dec 1. doi: 10.1002/cpp.731.

INDEX

The page numbers in this index refer to the printed version of this book. To find the corresponding locations in the text of this digital version, please use the “search” function on your e-reader. Note that not all terms may be searchable.

Note: Within the index, the abbreviation
CC
refers to Compassionate Communication.

abstract concepts, 28–29, 49

acceptance-based awareness exercises, 36

affect vocalizations, 138.
See also
tone of voice

affirmations, 178–79

altruistic punishment, 85

amygdala, 24, 25–26, 27, 48

anger

and brevity in speaking, 61

effects of, 17, 174

and the “empty-chair” exercise, 175–77

ineffectiveness of, 85–86

mirroring, 97

in parent-child relationships, 204

responding to, 97, 133

sadness camouflaged by, 96

and smiling, 98

and time-outs, 97, 133, 174

and trust, 88

animals, 43, 54

anorexics, 64

anterior cingulate, 19, 48–49, 68, 100

anticipation of speakers, 82

antisocial personalities, 132

ants, 43

anxiety

and diaries, 160

effect of, on relationships, 173

exercise to reduce, 66

and mindfulness, 14, 38

and negativity, 131, 205–6

and positivity, 27–28

and rate of speech, 140

and smiling, 98

aphasia, 51

appreciation

in CC model, 123, 136–37

countering negativity with, 18

in negotiations, 188

scripted practice of, 153

attachment anxiety, 173

attention spans, 202

authenticity, 31

axons, 42

background conversations, 62

baseball, 186

bees, 54

behavioral changes, 177–78

belief systems, 81

bells, 128, 149–50

Benson, Herbert, 32, 188–89

biofeedback, 33

birds, 43

blood pressure, 126

body language, 44–45, 97.
See also
nonverbal communication

brain

and consciousness, 54–55, 56–57

early development of, 56–57

effects of relaxation exercises on, 125

and the mind, 15

motivational centers of, 30

resistance of, 10, 37

See also
neuroanatomy

brain-imaging technology, 38

brainstorming, 13

“breakout principle,” 188–89

breathing, 33, 125, 126

brevity in speech, 15–16

in CC model, 123, 141–42

and conflict, 61

and negativity, 17

scripted practice of, 157

Broca’s area, 50–51

Brooks, David, 113

business and the workplace, 183–96

and the “breakout principle,” 188–89

brevity in, 16

and business schools, 187

charisma in, 183

development of CC in, 6–9

and facial expressions, 136

leadership in, 185–86, 186–87, 188

medical profession, 186, 190–94

mirroring communication in, 83

negativity in, 189–90, 194–96

negotiation in, 188, 192–93

popularity of CC in, 161

positivity in, 186–87, 189–90

preparing for conversations in, 192–93

productivity in, 188–89

three-to-one ratio in, 130

tone of voice in, 139

utilization of CC in, 11

values in, 8, 110–11, 117–18, 184–86

business schools, 187

charisma, 183

children, 197–207

and abstract concepts, 28

and communication exercises, 161, 197–98

dialogues with, 198–200

effects of negativity on, 25

parents’ relationships with, 203–4

and rate of speech, 140

responses to suffering of, 96

teaching communication skills to, 201–2

writing exercises for, 204–6

clarification, 29, 84

cognitive dissonance, 82

colors, 57–58

comedians, 46

compassion

effect of mindfulness on, 15

effect of positive thoughts on, 35

facial expressions of, 46

and imagining a loved one, 99–100

neurological basis of, 48–49

physical effects of, 55

and suffering, 95–96

competence, 140, 183