Hierarchy
System in which some people are seen as having more power or influence other others.
Humility
Modest estimate of own importance.
Integrity
To act with honesty.
Leadership
A process of social influence, concerned with the traits and styles and behaviours of individuals that causes others to follow them.
Management
The process of making things happens.
Resilience
Ability to cope with challenging situations.
Role model
A person who sets a good example.
Respect
To give value to something.
Team
A small number of people with complementary knowledge and skills who are committed to a common purpose.
References
Advisory, Conciliation and Arbitration Service (ACAS) (2013)
Bullying and Harassment at Work: A Guide for Employees
. London: ACAS.Armstrong, M. (2012)
Armstrong’s Handbook of Management and Leadership
. London: Kogan Page. Australian Medical Association (2006)
Safe handover: Safe patients
. Australia: AMA.Bargagliotti, L. (2011) Work engagement in nursing: a concept analysis.
Journal of Advanced Nursing
68 (6), pp. 1414–1428.Barber, C. (2012) Use of bullying as a management tool in healthcare environments.
British Journal of Midwifery
21 (5), pp. 299–302.Bayliss, J. (2009)
Working in a Team: A Workbook for Successful Dynamics
. London: Quay Books. Belbin, R. (2010)