The Firm: The Story of McKinsey and Its Secret Influence on American Business (57 page)

Saatchi & Saatchi,
200

Safran,
323

Salinas, Carlos,
176

Salomon Brothers,
111

Samsung,
309

San Francisco, California: McKinsey office in,
42
,
52
,
64
,
127
,
147
,
265

Sandberg, Sheryl,
327

Sandoz,
79

Sanson, Norman,
176
,
223

Santa Fe Institute,
217

Sanwa Bank,
115

Sapient,
265

Sara Lee,
134
,
224

Sarbanes-Oxley Act,
252

Savoy Plaza Hotel (New York City): as Bower client,
34
–35

Sawhill, John,
156
,
239
–40

Saxena, Parag,
312
,
313

Say It with Charts
(Zelazny),
123
,
156

SBC Communication,
179

SBC Warburg,
227
,
232

Scale and Scope
(Chandler),
16
,
78

Scandinavian Airlines Systems (SAS),
255

Schiefer, Friedrich,
158

Schumpeter, Joseph,
247

Schwab, Klaus,
324

Schwartz, Mark,
312
,
313

Science
magazine,
78

Scient,
265

Scott, H. Lee Jr.,
313

Scottish Development Agency,
175
–76

Scovell, Wellington & Company,
31
–32,
50

Sculley, John,
168
,
182

Sears Roebuck,
17
,
54

The Secrets of Excellence
. See
In Search of Excellence

Securities and Exchange Commission (SEC),
315
,
316
,
317
,
318

Securitization of Credit
(Rosenthal and Ocampo),
145

Seimens,
148
,
161

Servan-Schreiber, Jean-Jacques,
78

7-S framework,
149
,
153

sexual discrimination,
207

The Shadow Government
(Guttman and Willner),
68
,
70

share buyback program,
127

shareholder capitalism,
103
–4

shareholder value added (SVA),
289

shareholders committee, McKinsey,
121
,
135
,
138
,
206
,
233
,
329

Sharer, Kevin,
220

Sharman, Graham,
217
,
218

Shaw, Charles,
129

SHC, Inc.,
235

Shearson Lehman,
165

Shell Oil,
147
–48

Shepard, Steve,
154

Sherman Antitrust Act (1890),
18

Sidebottom, Peter,
254

Silicon Valley,
264
,
294

Singh, Manmohan,
312

Skilling, Jeff,
7
,
81
,
238
–46,
248

Sloan, Alfred P.,
19
,
54

Small Business Administration,
284

Smart Money
magazine,
281

The Smartest Guys in the Room
(McLean and Elkind),
241
,
245

Smith, Adam,
20

Smith, Everett,
58
,
76
,
80
,
94
,
100
,
101

Smith, Roger,
177
,
183
,
184

Smith, Yves,
235
,
253

society: role of business in,
261
–63

Socony Mobil Oil Company,
82
,
91

Solow, Robert,
219

Sony Corporation,
114

South African Airlines,
256

Southern California Symphony,
64

Spalding Sporting Goods,
235

Spansion,
309

Special Operating Risk Committee (SORC), McKinsey,
307
–8

specialization,
120
–23,
142
–46,
215

St. Petersburg Hermitage Museum,
228

Standard Oil,
18

State Street,
121

steel industry,
28
,
29
,
175

Steiner, Tom,
182
,
204
,
205
–6,
216
–17,
305

Stern, Stefan,
329

Stewart, Clothilde de Veze,
270

Stewart, MacLain,
83
,
230

Stewart, Matthew,
25
–26,
28
,
84
,
89
,
112
,
151
,
184
,
206

Stewart, Michael,
307
–8

Strategic Planning Associates,
110

strategic planning/thinking: analytical approach to,
113

and BCG as competition for McKinsey,
88
–89

BCG role in promotion of,
88
–89

Bower’s views about,
41

and business school curriculums,
89
–90

Citibank-McKinsey consulting and,
91
–92

competition and,
186

decentralization and,
89
–90

emergence of,
55
–56

as essential to management,
89

focus on,
88
–90

Fortune
magazine survey about,
140

at GE,
113
–15

Gluck and,
153
,
197

GM-McKinsey and,
184

goal of,
186

Industrial Prussianism and,
186

as justification for corporate existence,
184

as large source of McKinsey revenue,
73

as learning process,
113

McKinsey knowledge focus and,
139
–40

McKinsey’s idea of,
41

nine-box matrix and,
143
–45

organizational structure and,
141
–42

Peters views about,
151

phases in,
141

as pipe dream,
112
–13

Superteam for,
140
–42

strategy revolution,
112

Strategy and Structure
(Chandler),
77

Sturdivant, Fred,
168
,
190
–91

succession planning,
66

Sumitomo Bank,
162
,
165

Sun Oil,
91

Sunbeam Electric,
53

Superteam, McKinsey,
140
–42

Supplementing Successful Management
(McKinsey & Company),
45

surveys, McKinsey: as tools,
53
–54

Sussex University: as McKinsey client,
77

Swain & Moore,
310

Swedish bank industry,
252

Swift & Company,
24

Swiss banks,
252
–53,
286

Swiss Re,
232

Swissair,
2
,
58
,
86
,
255
–57

Switzerland: McKinsey activities in,
79
,
128
,
255
–57

Sylvania Electric,
53

Systems Development Corporation,
118

Taj Capital,
312

Talbert, Harold,
68

talent: competition for,
90
,
119
,
166
,
247
,
263
,
290

Tate & Lyle,
78

Taylor, Frederick Winslow,
26
,
28

Taylor, Myron,
31

Taylorism,
26
–27

technology,
74
,
170
,
171
,
193
,
196
,
201
–3,
276
.
See also
information technology (IT)

Telefonica,
266

TeleSoft Partners,
312

terrorism,
214

Texaco,
74
,
91

Texas Pacific Group,
279

Thatcher, Margaret,
176

The Firm.
See
McKinsey (The Firm)

Thiam, Tidjane,
307

Thompson, Hine & Flory,
32
–33

Thompson, Ken,
254
–55

Thomson Reuters,
323

Thuillez, Gerard,
162

Time, Inc.,
15
,
280
,
281

Time
magazine: McKinsey advertising/recruiting in,
45
–46,
94

Time Warner,
253
,
281

The Tom Peters Phenomenon
(Crainer),
173

Total Quality Management,
89
–90

Towers Perrin,
42

Townsend, Charles,
280

Toyota,
4
,
174
,
183
,
184

TPG Capital,
167

“transformational relationships,” client-McKinsey,
6
,
136
–37,
180
,
211
,
326

Triad Power
(Ohmae),
161
,
163

Trippe, Juan,
65

Trotsky, Leon,
26

Tsinghua University,
228

Turner, Lord Adair,
285

Tutu, Desmond,
314

Tzu, Han Fei,
4

UBS,
227
,
232
,
253
,
292

Unilever,
78

Union Bank,
79

Union Carbide,
194

Union Oil,
91

United Parcel Service (UPS),
53

United Technology,
201

University of Chicago: McKinsey as graduate of,
13

McKinsey as professor at,
4
,
13
–14,
24

Universum surveys,
295

Unleashing the Department Store
(Bower),
52

“up-or-out” system,
4
,
83
–84,
127
,
244
,
245
,
248
,
269
,
279
,
330

Upjohn Company,
53

Urkowitz, Mike,
204

U.S. Steel,
17
,
18
,
31
,
37
,
53

U.S. Trust,
127

USA Today
: McKinsey alumni story in,
192
,
281

Useem, Michael,
79

USG,
233

value-delivery systems,
144

values.
See
culture/values, McKinsey

van den Berg, Jan,
108

Vance, Jack,
48
,
128

Vascellaro, Jerome,
277

Vault.com,
324

Venezuela,
74
–75

Viant,
265

Vickers,
78

Vieh, Walter,
35
,
38
,
47

Vietnam War,
103

Visa,
293

Vivekenanda, Swami,
225

Volcker, Paul,
231

Volkswagen,
5
,
79
,
107

von Braun, Peter,
120
,
130

Von Moltke, Helmuth,
140

Voyager Fund,
316

Wachovia Corporation,
254
–55,
317

Wagner Act (1935),
53

Waite, Don,
223
–24,
274

Walker, Peter,
121
,
206
,
232
,
277
,
278

Wall Street: bailout of,
285

buying and selling of businesses by,
92

compensation on,
119
,
125

and competition for talent,
119

concentration of power in,
125

and concerns about capitalism,
261

McKinsey activities on,
230
–33

as McKinsey competitor,
264

rise of,
119

risk management on,
245

shareholders as code for,
125
.
See also
financial services industry; investment banking

Wall Street Journal
; McKinsey as consultant for,
281

Wall Street Journal
—stories/comments in: Enron,
246

Gupta insider-trading case,
310

Gupta-Rajaratnam connection,
313

McKinsey influence on financial services
industry,
287

McKinsey profiles,
156

of Ohmae,
161

of Peters,
151

of Romney,
1

of Sawhill,
156

Walmart,
254
,
279
,
313
,
322

Walton, Lee,
71
,
95
,
101
,
102
,
104
–5,
106
,
108
,
117
,
121
,
122
,
126
,
134
,
138

The War for Talent
(Michaels, Handfield-Jones, and Axelrod),
247
–48,
263

Warner Amex Cable Communications,
187
–88

Warner, Sandy,
253

Warren, Michael,
284

Washington, D.C.: McKinsey offices/activities in,
67
–69,
70
,
282
–86