The Greatness Guide, Book 2: 101 More Insights to Get You to World Class (2 page)

I learn so much from my children. Not only are they my heroes—they are two of my best teachers. They have shown me how to live in the moment, helped me to see life as an adventure and taught me how to open my heart. And they’ve taught me so many lessons on The Power of Simple. These days, I’m all about simple. A simple message about everyone being a leader—no matter what they do or who they are. Simple ideas and tools (that actually work) to help people and organizations get to world class. And living a far simpler life (because, at heart, I’m a very simple man). Simple, to me, is so powerful (Google co-founder Sergey Brin made the point superbly when he said that at his company “Success will come from simplicity.”) Which brings me to Colby, my son.

We went to New York City a few weeks ago. A shared experience that we’d planned for a long time; it was all about celebrating his thirteenth birthday (a kid only becomes a teenager once). We hung out in SoHo. Went toy shopping at FAO Schwarz. Had a beautiful lunch at Bread (one of my favorite lunch places on earth). And saw the great play
Wicked.
A weekend full of precious pleasures and unforgettable memories. Between a father and his son.

Sunday night, on the flight home, I asked my young buddy, “What did you like best about our weekend?” He sat silently. Thought deeply. Then he smiled. “Dad, you know that hot dog you bought me on the street yesterday? I loved that the most.” The Power of Simple.

Here’s comedian Steve Martin’s advice to young comics: “Be so good they can’t ignore you.” Love it. Life favors the devoted. The more you give to life, the more life sends back. It’s just not possible for you to be great at what you do, always reaching for your brilliance and standing for excellence, and not win in the end. (Jerry Garcia of The Grateful Dead once said, “You do not merely want to be the best of the best. You want to be considered the only ones who do what you do.”)

Sometimes discouragement sets in. Happens to all of us. We try hard, stay true to our dreams and pursue our ideals. Yet nothing happens. Or so it seems. But every choice matters. And every step counts. Life runs according to its own agenda, not ours. Be patient. Trust. Be like the stonecutter, steadily chipping away, day after day. Eventually, a single blow will crack the stone and reveal the diamond. An enthusiastic, dedicated person who is ridiculously good at what they do just cannot be denied. Seriously.

Steve Martin’s insight speaks to me deeply. “Be so good they can’t ignore you.” (Management guru Peter Drucker made the point slightly differently when he observed: “Get good or get
out.”) Apply that philosophy at work. Apply it at home. Apply it in your community. Apply it to your world. Having the courage to present your gifts and your highest capacities will yield magnificent rewards. Life is always fair in the end. Trust it.

Here’s a powerful idea that just might revolutionize the way you work and live if you embrace it at a DNA level: Your life will expand or contract in direct relationship to your willingness to walk directly toward the things that you fear. Do your fears and you’ll shine. Run away from them and you shrink from greatness. Reminds me of what Frank Herbert wrote in
Dune:
“I must not fear. Fear is the mind-killer. Fear is the little death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.”

So amazing what happens when you encounter a situation that makes you feel uncomfortable/insecure/scared and yet, instead of heading for the metaphorical exit door, you stay strong and do the thing you know you should do. First, you realize that the fear was mostly a hallucination. And second, you get some kind of unexpected reward for your bravery, because on the other side of every fear door lie gorgeous gifts, including personal growth, confidence and wisdom. I’ve seen it time and time again.
It’s a law of life, I guess. So run toward fear. Start small. Slow and steady always wins the race. And watch the success you so dearly deserve begin to show up. When you most need it.

Okay, your shoes don’t need to shine for you to be a superb leader. And please remember, leadership isn’t about your position, it’s a way of being—Leading Without Title, to be precise. Leadership is about holding yourself to world-class standards, taking personal responsibility (versus playing the victim), being excellent within the sphere of your influence, building beautiful relationships and elevating others by your example. My point with this chapter is simply this: The way you do the little things says a lot about the way you will do the big things. And resigning yourself to mediocrity around your minor pursuits sets you up for mediocrity when it comes to the major ones.

If your yard or home is well organized, I’ll bet your life is well organized. If you are attentive to details like remembering the birthdays of your friends and sending thank-you notes after every meeting, my guess is that you will be attentive to the details around your larger projects and bigger opportunities. And if your place of business is spotless, there’s a great chance the work you do for your customers will reflect the same commitment to excellence. (I can tell a lot about a business by the
cleanliness of their bathrooms; an immaculate bathroom shouts “We care!” and that caring translates into remarkable service.)

So pay attention to the details. Focus on the small stuff (like crazy). Commit to OAD: Obsessive Attention to Detail. World-class people and organizations always do. Because the little things truly are the big ones.